Financial Institutions Sales Head

4 weeks ago

Lagos, Lagos, Nigeria CITIBANK Full time

Job Req ID:

Job Description

  • The Financial Institutions Sales Head for Nigeria/Ghana is responsible for the structuring of Treasury & Trade Solutions TTS solutions across Commercial Banks and Central Banks for Nigeria and Ghana

Business Objectives

  • To meet the primary business and revenue growth goal across the Nigeria and Ghana
  • Business Development and Wallet share growth in the FI segment across Commercial banks and Central Banks for the TTS solutions

Core Responsibilities

  • Build the strategy for the FI business- across identification and growth of new business segments, new clients and new flows with a core focus on digitization and market share growth
  • Establish, nurture and lead relationships with senior client buying centers for all key clients typically at the level of EDs/GMs and CXO's.
  • Be recognized as a thought leader in the industry and work with customers to provide an enabling solution, 1st to market in an evolving business environment.
  • To penetrate deeper and grow market share across Commercial Banks and Central Banks to further consolidate our position as a top correspondent through implementation of various strategies including "Bank for Banks" to help our bank clients compete with growing fintechs in the cross-border payments space.
  • Be a leader in innovation & digitization, and uptier client engagements through co-creation and collaboration including open mindset on collaboration with fintechs in collaboration with the Solutions Sales Head for Fintechs
  • Provide supervisory support and guidance to Global Solution Sales and Client Executives supporting the portfolio.
  • Build productive working relationships with partner groups across regional/global sales teams, product, operations & technology, legal, compliance, coverage and market teams. Be involved in cross-functional workgroups to ideate and implement actions that improve customer experience with Citi TTS

The complexity of the FI segment stems from:

  • Impact of regulatory guidelines and restrictions
  • Credit linkages
  • Reciprocity orientation
  • Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to:
  • Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others
  • Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy
  • Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments
  • Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products
  • Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers

Financial/ Budgetary:

  • Delivering revenue growth goals across Nigeria and Ghana with a specific focus on Commercial banks and Central Banks
  • Handling a 80+ client base with another a few prospects

Key Deliverables

  • Manage customer expectation with the existing resource base. To ensure customer confidence despite instances of non or error-prone delivery due to resource capacity constraints both in terms of people as well as system.
  • Increasing customer volumes/revenues in a competitive and dynamic environment
  • Knowledge depth within the cash and trade organization, for value-adding beyond one's normal scope of activities on an ongoing basis.
  • Promote team involvement in Process and Change Management within the myriad of existing regulatory constraints.

Qualifications

  • Bachelor's or Master's Degree preferred
  • Possess specialized product knowledge in Cash and Trade across FI segment
  • Prior work experience in financial services experience in the areas described above
  • Relevant experience in the field of transaction banking or relationship management in cash and trade
  • Ability to quickly understand cash and trade product propositions, business drivers, policies, customer needs and market and competition
  • Managing effectively, the success transfers from TTS regional and global cash and trade sales teams

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