Sales Associate

4 weeks ago

Lagos, Lagos, Nigeria WorQulture Full time

Description

  • Our client is seeking to hire a Sales Associate as a Sales Associate in a luxury home essentials store, your role is to provide impeccable customer service, drive sales through effective product knowledge and selling techniques, and contribute to the overall success and reputation of the store.

Responsibilities

  • Provide exceptional customer service by greeting customers warmly, understanding their needs, and guiding them through the store's product offerings
  • Actively engage with customers to promote products, Utilise persuasive selling techniques to upsell and cross-sell complementary items to maximise revenue
  • Ensure the maintenance of visually appealing displays that showcase the luxury home essentials in an attractive and enticing manner. Participate in setting up window displays and arranging product layouts to enhance the shopping experience.
  • Monitor inventory levels, restock merchandise as needed, and ensure that product displays are adequately stocked.
  • Process customer transactions accurately and efficiently, including handling cash, credit card payments, and other forms of payment. Adhere to company policies and procedures regarding sales transactions and returns.
  • Cultivate strong relationships with customers to foster loyalty and repeat business. Follow up with customers post-purchase to ensure satisfaction and address any concerns or issues they may have.
  • Collaborate effectively with colleagues and other departments within the store to provide a seamless shopping experience for customers. Assist with store opening and closing procedures as needed, and participate in team meetings and training sessions.
  • Ensure that the store's cleanliness, organization, and overall appearance meet the brand's standards of excellence. Take pride in representing the luxury brand and uphold its reputation for quality and sophistication.

Requirements

  • Bachelor's Degree in any related field
  • Minimum of 2 years experience in retail sales or production within the fashion industry.
  • Strong interpersonal and communication skills.
  • Detail-oriented with a keen eye for trends.
  • Ability to multitask and thrive in a dynamic, fast-paced environment.
  • Good organizational skill
  • Relevant computer knowledge especially with the use of Microsoft Excel
  • Basic social media skills.

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