![Center for Advanced Specialty Surgery](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative
3 days ago
About the role
- We are looking for a full-time, experienced Client Service Representative CSR to join our reputable team of professionals as front-line support for our clients and customers, and to ensure their satisfaction.
- The CSR will provide helpful information, answer client questions, and promptly respond to complaints.
- The ideal candidate is one who maintains a positive, and professional attitude towards customers at all times; communicates excellently and is kind and compassionate.
- The successful candidate will report to the Clinical Director as well as the Hospital Administrator.
Your Primary Responsibilities
- Greet persons entering the facility, determine nature and purpose of visit, and direct to designated personnel.
- Provide accurate information to customers in response to inquiries by telephone or in person about appointments and/or services, in a timely and professional manner.
- Register new clients on the database
- Follow up to ensure appropriate action is taken to resolve clients' problems.
- Refer unresolved client complaints or inquiries to the designated department for further clarification.
- Confirm eligibility to access care at facility and review Insurance policy plans and service limits.
- Support accounting unit with client billing, payments and other assigned tasks.
- Provide administrative support with managing documents and records, procurement, and other assigned tasks.
Required experience and qualifications
- A bachelor degree or its equivalent.
- Excellent organizational and time-management skills.
- A great team player with excellent written and verbal communication skills
- Detail oriented and able to maintain meticulous records
- Ability to prioritize and make decisions with sound judgement
- Excellent computer skills
Company Benefits
- Competitive Pay
- Healthcare coverage
- Paid vacation days
- Work with a team of highly trained international doctors
- Career advancement opportunities
- Located in the heart of town
-
Client Experience Representative
4 days ago
Lagos, Lagos, Nigeria Cavista Full timeJob DescriptionA Client Experience Representative to provide support to our clients for software solutions. The ideal Representative will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country.Provide consultative support and solutions for all Axxess...
-
Client Service
2 weeks ago
Lagos, Lagos, Nigeria Nairametrics Full timeJob Overview:We are seeking a dynamic and enthusiastic Client Service Specialist to join our growing team. The ideal candidate will be passionate about delivering exceptional client service, building strong relationships, and contributing to the success of our clients and our business.Key Responsibilities:Serve as the main point of contact for clients,...
-
Client Service
1 month ago
Lagos, Lagos, Nigeria Nairametrics Full timeJob Overview:We are seeking a dynamic and enthusiastic Client Service Specialist to join our growing team. The ideal candidate will be passionate about delivering exceptional client service, building strong relationships, and contributing to the success of our clients and our business.Key Responsibilities:Serve as the main point of contact for clients,...
-
Customer Service Representative Intern
4 weeks ago
Lagos, Lagos, Nigeria Lorgarithm Full timeJob Overview:We are looking for a dynamic and skilled Customer Service Representative to join our team on a full-time, permanent basis. As a Customer Service Representative, you will be the initial point of contact for our clients and will play a vital role in ensuring their satisfaction with our products and services.Key Responsibilities:Respond to customer...
-
Customer Service Representative
4 weeks ago
Lagos, Lagos, Nigeria Janchine Nigeria Limited Full timeABOUT THE COMPANYJanchine Nigeria Limited was incorporated in March 2007 as a Support Services and other Logistics firm. Being Human Capital Managers, we strive to add value to our clients business by providing unequalled, unique and excellent services to various sectors such as Banks, Insurance Companies, Manufacturing, and other corporate organizations, by...
-
Client Service Executive
2 weeks ago
Lagos, Lagos, Nigeria Dmholdingslimited Full timeJob DescriptionWe are currently seeking highly motivated and organized individuals to join our Client Service Team:o The Individual must be ready to play a critical role in executing, managing, and providing exceptional Client Service support to our valued clients.o The Individual must have good interpersonal and communication skills both speaking & writing
-
Customer Service Representative
5 days ago
Lagos, Lagos, Nigeria LEXTORAH Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Customer Service Representatives
2 weeks ago
Lagos, Lagos, Nigeria Skyscend Full timeRESPONSIBILITIES ;Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service...
-
Customer Service Representatives
3 weeks ago
Lagos, Lagos, Nigeria Skyscend Full timeRESPONSIBILITIES ;Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service...
-
Customer Service Representative
2 weeks ago
Lagos, Lagos, Nigeria Nirvana Synergy Full timeJob OverviewThe Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.Responsibilities and DutiesProcessing and closing sales and transactions satisfactorilyAnswering questions about company's product and servicesCollecting. Identifying...
-
Customer Service Representative
4 weeks ago
Lagos, Lagos, Nigeria Nirvana Synergy Full timeJob OverviewThe Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.Responsibilities and DutiesProcessing and closing sales and transactions satisfactorilyAnswering questions about company's product and servicesCollecting. Identifying...
-
Customer Service Representative
2 weeks ago
Lagos, Lagos, Nigeria JULITA FIRMSNG Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
-
Customer Service Representative
1 month ago
Lagos, Lagos, Nigeria JULITA FIRMSNG Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
-
Client Relations
4 days ago
Lagos, Lagos, Nigeria Workforce Group Full timeABOUT THE COMPANYWe support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology, Telecoms, Oil & Gas, Financial Services, Third Sector, FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results.JOB SUMMARYRequirements and Skills Proven experience as a Personal...
-
Client Service Executive/Sales
7 days ago
Lagos, Lagos, Nigeria H & Y Furniture Manufacturers Full timeJob DetailsEnsure all customer enquiries email and telephone are responded to in a timely manner and with the appropriate level of assistance.Maintain high level of professionalism and competence in every client interaction.Build positive and productive relationships with clients.Make frequent client calls and visits a times to strengthen client...
-
Officer, Client Service, IS Operations
1 day ago
Lagos, Lagos, Nigeria Stanbic IBTC Bank Full timeABOUT THE COMPANYStanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge...
-
Customer Service Representative
2 months ago
Lagos, Lagos, Nigeria Rubels & Angels Full timeJob SummaryExceptional Customer Service Representatives that are dutiful, goal oriented, and technologically savvy.Job DescriptionMust be presentableMust be a masterful communicatorMust be convincing and possess strong interpersonal skillsMust be hardworking and dutifulMust be technologically savvyMust be able to work with minimal supervisionMust be capable...
-
Customer Services Representative
2 weeks ago
Lagos, Lagos, Nigeria Tetra Pak Full timeJob SummaryTetra Pak West Africa has an exciting opportunity for an experienced Customer Service Representative Temporary who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.This is a temporary - 6months...
-
Customer Services Representative
4 weeks ago
Lagos, Lagos, Nigeria Tetra Pak Full timeJob SummaryTetra Pak West Africa has an exciting opportunity for an experienced Customer Service Representative Temporary who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.This is a temporary - 6months...
-
Customer Service Representative
2 weeks ago
Lagos, Lagos, Nigeria Eric Kayser Full timePosition OverviewWe are seeking a friendly, attentive, and customer-focused individual to join our team as a Customer Service Representative.As the first point of contact for our customers, you will be responsible for providing exceptional service, answering questions, and resolving issues in a timely and professional manner.ResponsibilitiesGreet customers...