Helpdesk Support Analyst

Job Summary: The Helpdesk Support Team Lead is responsible for overseeing the day-to-day operations of the IT service desk, ensuring timely resolution of technical issues and delivering excellent customer support. This role involves supervising helpdesk staff, managing escalations, monitoring performance metrics, and implementing best practices to improve...

JOB TITLE: Zonal ICT Helpdesk TechnicianJOB LOCATION: Lagos ADVERTISEMENTJOB DETAILS:The country team is responsible for promoting technical cooperation, stimulating interest and coordinating assistance for health development based on global and regional strategies and WHO guidelines.It is also responsible for contributing to the collection, analysis and...

About the Role We are seeking an enthusiastic Network Support Analyst (Infrastructure Cloud / PCN / Telecom – Level 1) to provide first-line technical support for cloud services, private communication networks (PCN), and telecom systems. This entry-level role is part of our Network Engineering track and will focus on troubleshooting, monitoring, and...

Assist in diagnosing and resolving hardware, software, and network -related issues for end -users.Provide technical support via phone, email, or in -person to employees.Install, configure, and maintain computer systems and software applications.Assist in the setup and maintenance of IT equipment, including printers, scanners, and other peripherals.Support...

**This position is located in central Vermont & is not remote**The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Problem resolution may involve the use of diagnostics and help...

JOB TITLE: Operations Data Analyst (NYSC)JOB LOCATION: Victoria Island, Lagos ADVERTISEMENTJOB DETAILS:Provide support to the Operations Leader for the region with a focus on data management, planning and operating rhythm as well as continuous process improvement strategies.Essential ResponsibilitiesTrack and maintain region's Key Performance Indicators...

Job Title: Technical Support OfficerLocation: Ikeja, LagosIndustry: Information Technology & ServicesRoles and Responsibilities:* Provide technical support and troubleshooting assistance to clients and internal teams.* Respond to support tickets, diagnose system or software issues, and ensure timely resolution.* Install, configure, and maintain software...

Job Title: Data Support AnalystMain FunctionPrimary customer point of contact for ALL questions related to "Data": data troubleshooting, configuration management support, data heath check monitoring and reporting, data bulk loads for project / new integration / cleansing / updates / migrations, integration specs for inbound & outbound data flow/connector...

Job Description The Network Engineering / Cloud / PCN Services Support Analyst (Field – Level 1) will provide entry-level onsite support for network, cloud, and private communication network (PCN) infrastructure, including vessel tracking services in field operations. This role focuses on first-line troubleshooting, monitoring, and ensuring reliable...

Customer Sales Support / Operations Analyst (Cybersecurity)**Location: Yaba, Lagos HybridIndustry: Cybersecurity & TechnologyAbout the RoleWe are looking for a smart, organized, and tech-savvy Sales Support Intern to assist our sales and operations team. This role is perfect for someone who has experience in customer service, customer support, IT support,...