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Relationship Manager

4 weeks ago

Lagos, Nigeria Citygateglobal Investment Limited Full time

Job description
The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.

Responsibilities

Dialogue with our clients to understand their business objectives and challenges
Analyze clients' data and provide strategic recommendations to clients
Present value-proposition to sales leads and current customers
Prospect for new sales leads and close sales
Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
Accountable for driving new client acquisition and retention, growing market share
To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
Managing and liaising with existing credit clients.
Monitoring loan portfolio for prompt repayment.
Establish and maintain positive business and customer relationships
Booking of quality loans for the Institution and ensuring repayment of same.
Identify target markets and sales tactics to improve product offerings
Qualification and experience required:

Bachelor's Degree/HND
Minimum of 5 Years cognate experience in Commercial Bank products (PAYDAY,SME,PAYROLL)
Business Development and Customer Service Skills.
Relationship Management Skills,
Leadership Skills, Effective Communication Skills
Marketing, Selling and Credit Analysis Skills
Must be computer literate with added advantage in key Microsoft office package (Word, Excel and PowerPoint).
Proficient in Banking Software will be an edge