Senior Manager IT Infrastructure Operations Support

4 days ago


Oegun Ikeja, Nigeria Ascentech Services Ltd Full time
Job Title: Senior Manager - IT Infrastructure Operations & Support
Location: Oregun, Lagos
Job Type: Full Time.

Job Description:
We are looking for a highly skilled Senior Manager for IT Infrastructure Operations & Support to join our team immediately. The ideal candidate will have a wealth of experience in server management, storage solutions, Linux systems, NAS/SAN technologies, clustering, application support, and backup and recovery solutions. This role is essential to ensuring the reliability, performance, and security of our telecom IT infrastructure, including servers, storage, operating systems, public cloud, and backup/recovery solutions.

Key Responsibilities:

• Provide technical support for servers, storage systems, and network infrastructure.

• Manage and maintain Linux-based servers and applications.

• Oversee NAS and SAN configurations to ensure optimal performance.

• Implement and support clustering solutions for high availability.

• Ensure FCAPS (Fault, Configuration, Application, Performance, and Security) for each hardware and OS software platform.

• Troubleshoot and resolve complex technical issues related to IT infrastructure.

• Collaborate with cross-functional teams to enhance system performance and reliability.

• Develop and maintain documentation related to system configurations and procedures.

• Monitor system performance and implement necessary improvements.

• Ensure compliance with industry standards and best practices.

• Manage backup and recovery solutions to guarantee data integrity and availability.

• Handle vendor management, including negotiations and performance assessments.

• System administration of IT infrastructure.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Minimum of 10-12 years of experience in IT infrastructure operations and support.

• Strong knowledge of server technologies (Linux preferred, along with Unix flavors).

• Experience with storage solutions (NAS/SAN) and clustering technologies.

• Expertise in backup and recovery solutions.

• Proficiency in scripting and automation tools (e.g., Shell Scripts, Bash, Python).

• Familiarity with network protocols and security practices.

• Strong understanding of LAN & WAN connectivity with servers.

• Excellent problem-solving skills and attention to detail.

• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with virtualization technologies (e.g., Oracle KVM/OVM, VMware, Hyper-V).

• Knowledge of cloud services and solutions.

• Certifications in relevant technologies (e.g., Linux/CompTIA/ITIL).

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

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