Key Account Manager

15 hours ago

Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time
Position: Key Account Manager (Non-Oil & Gas)
Industry: Engineering Solutions (Energy - Oil & Gas)
Location: VI, Lagos
Job Type: Full-Time (On-site)
Budget: ₦800,000 Monthly Net

Job Description (Summary)
As Key Account Manager, you will be responsible for managing key accounts across manufacturing, power, and mining sectors. You will oversee sales strategies, customer engagement, and business growth while mentoring a team of sales professionals to achieve company objectives.
Leadership & Team Management:
Lead, mentor, and develop a team of sales and business development executives to achieve individual and team targets.
Set clear performance expectations and conduct regular performance reviews for team members.
Coach and train team members on sales techniques, customer relationship management, and industry knowledge.
Organize and lead regular team meetings to discuss pipeline, opportunities, and strategic approaches.
Create and implement sales strategies that maximize team effectiveness and market coverage.
Ensure proper territory and account allocation among team members.
Facilitate collaboration between team members and other departments.
Develop and maintain a high-performance sales culture focused on customer success.

Sales & Business Development:
Drive regional sales strategy and execution
Manage key strategic accounts and support team members in complex sales situations
Establish, manage, and maintain strategic client relationships at senior levels
Develop and implement territory business plans to achieve revenue targets
Monitor market trends and competitive landscape to identify new opportunities
Lead major contract negotiations and strategic partnership discussions

Operational Excellence:
Ensure accurate forecasting and pipeline management
Monitor and optimize team's use of CRM system
Collaborate with other sales teams to share best practices
Provide regular reporting on team performance to Sales Director
Ensure compliance with company policies and procedures
Manage team sales budget and resources

Client Management:
Oversee key account planning and relationship management strategies
Review and approve major proposals and presentations
Lead resolution of high-level customer issues
Ensure customer satisfaction and retention across the region

Business Development:
Identify and develop new business opportunities in the region
Lead strategic initiatives for market expansion
Develop and maintain relationships with industry stakeholders
Drive prequalification processes with new and existing customers

Key Performance Indicators (KPIs)
Achievement of regional revenue and profit margin targets.
Team performance and development metrics.
Growth in market share and business expansion.
Customer satisfaction and retention rates.
New business development success rate.
Sales pipeline quality and conversion rates.
Compliance with QHSSE standards.
Strategic account growth and team productivity metrics.

Required Skills & Competencies:
Strong understanding of industrial sector sales strategies.
Strong leadership and team management skills.
Ability to develop and implement market expansion strategies.
Proficiency in CRM tools and sales reporting software.
Excellence in relationship-building and networking.
Ability to drive business growth and revenue generation.
Experience in contract negotiations and business development.
Advanced negotiation and presentation skills.
Long-term strategic account management.
Knowledge of industrial applications and energy solutions.
Strong analytical and problem-solving skills.
Market intelligence and competitor analysis.
Expertise in financial planning and budget management.
Ability to work under pressure and meet aggressive targets.
Process optimization for improved sales efficiency.

Required Qualifications & Experience
Bachelor's Degree in Engineering, Business Administration, Marketing, or related field
Professional certifications in sales management or leadership
Minimum of 5 years sales experience in industrial sectors (Manufacturing, Power, Mining, or related industries)
At least 3 years of experience in leading and managing sales teams
Proven track record in developing and mentoring successful sales professionals
•
Familiar with service offerings for industrial applications and energy solutions
Demonstrated track record of consistently achieving and surpassing sales targets
Competency and Skill Requirement
Strong leadership and team development abilities
Strategic thinking and business acumen
Excellence in relationship building and networking
Advanced negotiation and presentation skills
Excellent project and people management capabilities
Strong analytical and problem-solving skills
Outstanding written and verbal communication skills
Ability to influence at all levels of an organization

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