Retail Banking Specialist

22 hours ago


Lagos, Lagos, Nigeria Fortebet NG Full time
Job Description: Fortebet NG is seeking a Retail Banking Specialist to join our team. The successful candidate will be responsible for managing customer transactions, providing exceptional service, and resolving complaints in a timely manner.

Responsibilities:
  • Manage customer transactions, including deposits, withdrawals, and bets.
  • Provide exceptional customer service in-person.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Monitor and report any suspicious activity or potential security threats.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Stay up-to-date with company policies, procedures, bonuses, and promotions.

Requirements: To be successful in this role, you will need:
  • A minimum of B.Sc/HND/OND.
  • The ability to work with computers and smart devices.


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