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Telecom Field Maintenance Specialist
1 month ago
Timeless Telecom is a leading telecommunications company dedicated to delivering high-quality communication services. Our mission is to maintain a robust network infrastructure that ensures seamless connectivity for our customers.
Job OverviewWe are seeking a skilled Field Maintenance Engineer to join our team. The ideal candidate will have extensive experience in maintaining and troubleshooting telecommunication network infrastructure.
Key Responsibilities- Network Maintenance: Perform routine inspections, maintenance, and repairs on telecommunication equipment, including base stations, antennas, towers, and other network components.
- Troubleshooting: Diagnose and resolve issues related to network outages, equipment failures, and other technical problems to minimize downtime and service disruptions.
- Installation and Upgrades: Assist in the installation, configuration, and upgrading of network equipment and infrastructure to support new services and technologies.
- Emergency Response: Respond promptly to network emergencies, including system outages and equipment malfunctions, providing on-site support to restore services as quickly as possible.
- Testing and Calibration: Conduct tests and calibrations on network equipment to ensure optimal performance and compliance with industry standards.
- Documentation: Maintain accurate records of maintenance activities, repairs, and upgrades, including reporting any issues or recommendations for improvements.
- Health and Safety Compliance: Adhere to all safety regulations and protocols while performing maintenance work, including the use of personal protective equipment (PPE) and safe working practices.
- Collaboration: Work closely with network engineers, operations teams, and third-party contractors to coordinate maintenance activities and ensure seamless network operations.
- Customer Support: Provide technical support and assistance to customers when required, ensuring a high level of service satisfaction.
- Diploma or Bachelor's degree in Telecommunications, Electrical Engineering, or a related field.
- Minimum of 1-2 years of experience in field maintenance or a similar role within the telecommunications industry.
- Strong knowledge of telecommunication equipment, including RF systems, transmission lines, power systems, and fiber optics.
- Proficiency in using diagnostic tools and equipment for troubleshooting and maintenance tasks.
- Familiarity with network management systems and software.
- Understanding of health and safety regulations, especially concerning working at heights and in remote locations.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work in various environments, including outdoor and remote locations.
- Relevant certifications in telecommunications, network maintenance, or related areas (e.g., Certified Tower Climber, Electrical Safety Certification) are preferred.
