Customer Service Representative

2 weeks ago


EBUTE METAYABA, Nigeria Beginners Base Full time
About Us

Welcome to Beginners Base, a dynamic fashion retail company based in the heart of Yaba, Lagos.

We are committed to providing exceptional customer service and ensuring timely delivery of our products.

Job Summary

We are seeking a highly motivated and organized Customer Service Representative to join our team. The successful candidate will be responsible for addressing customer inquiries across all channels, prioritizing online inquiries, and ensuring timely responses to all customer concerns.

Responsibilities
  • Promptly address customer inquiries via phone, email, or social media platforms.
  • Prioritize online inquiries and ensure timely responses to all customer concerns.
  • Accurately pack and monitor confirmed orders for timely delivery.
  • Maintain a high standard of professionalism and provide exceptional customer service.
Requirements

To succeed as a Customer Service Representative at Beginners Base, you should have:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving skills and attention to detail.
  • Basic computer knowledge and proficiency in Microsoft Office.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of NGN 150,000 per month (approximately $375 USD).
  • Ongoing training and development opportunities to enhance your skills.
  • A dynamic and supportive work environment.
Location

This role is based in Yaba, Lagos, and we encourage applicants who live within the Yaba Axis to apply.



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