Hotel Operations Director

1 month ago


Lagos, Lagos, Nigeria Dav-Ric Full time

About Dav-Ric

Dav-Ric is a leading hospitality company that prides itself on providing exceptional service and quality experiences to its customers.

Salary: $65,000 - $90,000 per year

About the Role

We are seeking an experienced Hotel Operations Director to lead our day-to-day operations and drive business growth.

The ideal candidate will have a proven track record of managing high-performing teams, developing strategic plans, and implementing efficient processes.

Key Responsibilities

  • Operations Management: Oversee the smooth operation of our hotel, ensuring seamless service delivery and maintaining high-quality standards.
  • Sales Growth: Develop and implement strategies to increase revenue and customer loyalty through effective marketing and promotions.
  • Team Leadership: Lead, train, and mentor a team of skilled staff, fostering a positive work environment and promoting career development.
  • Culinary Excellence: Collaborate with the culinary team to create innovative menus and promotions that exceed customer expectations.
  • Inventory Management: Ensure efficient inventory management, controlling costs and minimizing waste to maximize profitability.
  • Relationship Building: Build and maintain strong relationships with suppliers, partners, and VIP clients to drive business growth and loyalty.
  • Customer Feedback: Monitor customer feedback and make data-driven decisions to enhance the dining experience and improve customer satisfaction.
  • Health and Safety: Maintain high levels of cleanliness, safety, and hygiene standards in accordance with regulatory requirements and company policies.

Requirements

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 5 years of experience in hotel operations or a related field.
  • Proven track record of success in managing high-performing teams and driving business growth.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Flexibility to work in a fast-paced environment.

Benefits

  • Competitive salary range.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Professional development opportunities.


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