Retail Operations Director

3 weeks ago


Lagos, Lagos, Nigeria Whip-smart Service Providers Limited Full time
Retail Operations Director

We are seeking a highly skilled Retail Operations Director to oversee the daily operations of our fashion retail store.

Job Description:

This role involves managing staff, optimizing sales, maintaining store standards, and ensuring an exceptional customer experience.

  • Ensure exceptional customer service is delivered at all times.
  • Address customer complaints and queries promptly and professionally.
  • Foster a welcoming and engaging shopping environment.
  • Develop and execute sales strategies to meet or exceed sales targets.
  • Analyze sales reports and market trends to identify growth opportunities.
  • Manage inventory levels and ensure proper stock management.
  • Control expenses and optimize profitability.
Qualifications:

BSc or HND in a relevant field.

Compensation:

The salary range for this position is $100,000 - $120,000 per annum.


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