
Customer Experience Associate
3 days ago
About the Role: As a Customer Experience Associate, you will be responsible for delivering exceptional customer service and support in our confectionery services industry.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner
- Assist customers with placing orders, tracking deliveries, resolving issues, and providing product information
- Keep detailed records of customer interactions, transactions, comments, and complaints
- Identify and escalate priority issues to the appropriate team members for resolution
- Continuously strive to improve the customer experience and contribute ideas for process enhancements
Requirements:
- Previous experience in customer service or a related role is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and a customer-focused mindset
- Ability to multitask, prioritize, and manage time effectively
- Proficiency in using CRM software and other relevant tools
- Strong attention to details
Location: Ikoyi, Nigeria. Our company values diversity and inclusivity, and we welcome applications from qualified candidates who share our commitment to excellence in customer service.
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Transaction Monitoring Associate
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Senior Social Media Manager
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In-store sales representative
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Lagos, Lagos, Nigeria Work in Nigeria Full timeRole:Sales Associate Industry:fashion house Salary:100,000k monthly Location :Lekki Responsibility •Ensure high levels of customer satisfaction through excellent sales service•Assess customers needs and provide assistance and information on product features•Welcome customers to the store and answer their queries•Follow and achieve department's sales...
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Customer Success Manager
1 week ago
Lagos, Lagos, Nigeria PST Full timeKey ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...
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Customs Tariff Specialist
3 weeks ago
Lagos, Lagos, Nigeria PST Full timeAs a Regulation Manager for the Customs Tariffs department you will:Monitor, research and understand on a daily basis international Customs Tariffs and duty rates that impact PST.AG clients' ability to do business internationallyMaintain and utilize current regulatory expertise to ensure that the PST.AG database of Customs Tariffs is up to date and compliant...
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Customer Service Coordinator
5 days ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team in Nigeria. The ideal candidate will have excellent communication skills, be proficient in MS Office, and have experience working in a front desk or customer service role.About the RoleThis is a fantastic opportunity for someone who enjoys working...
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Customer Engagement Manager
7 days ago
Lagos, Lagos, Nigeria Tuteria Limited Full timeJob DescriptionTuteria Limited is seeking a highly skilled Sales Support Executive to join our team. As a key member of our sales support team, you will be responsible for providing exceptional customer service, supporting sales initiatives, and contributing to the overall success of our programs.About the RoleThis role is ideal for individuals who possess...
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Lagos, Lagos, Nigeria B. Adedipe Associates Limited Full timeOur MissionB. Adedipe Associates Limited is dedicated to empowering organizations to reach their full potential. We achieve this through the delivery of high-quality training programs, workshops, and coaching services designed to enhance skills and knowledge.Our team of experienced consultants works closely with clients to understand their specific needs and...
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Audit and Compliance Expert
4 days ago
Lagos, Lagos, Nigeria B. Adedipe Associates Limited Full timeAccounting and Financial Services:B. Adedipe Associates Limited provides comprehensive accounting and financial services to our clients, including financial statement preparation, tax planning, and auditing. Our team of experts works closely with clients to understand their financial needs and develop customized solutions to meet those needs.Job...
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Customer Engagement Director
1 day ago
Lagos, Lagos, Nigeria Seedworks Recruitment Full timeJob Description:Seedworks Recruitment seeks a highly skilled Regional Sales Manager to lead our sales team and drive revenue growth within assigned territories. As a sales leader, you will be responsible for developing and executing effective sales strategies, building strong relationships with customers and stakeholders, and staying informed about industry...
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Sales Associate Expert
4 days ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeCompany Overview">We are a leading fashion house in Nigeria, committed to delivering exceptional customer service and high-quality products.
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2 weeks ago
Lagos, Lagos, Nigeria Workposting.com Full time ₦300,000 - ₦600,000About the Role: We are looking for a highly skilled Market Researcher to join our team.Job Description: Conducting thorough research to understand market trends and consumer preferences.Main Responsibilities:Market Research: Collecting and analyzing data related to market conditions.Customer Segmentation: Identifying potential markets and customer segments...
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4 days ago
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