Customer Service Support Specialist

2 weeks ago


Osogbo, Osun State, Nigeria Notioncareersng Full time

We are Notioncareersng, a dynamic organization seeking a skilled Customer Service Support Specialist to join our team. This role is ideal for individuals with excellent communication skills, a calm demeanor, and experience working with computers.

About the Role

In this position, you will be responsible for managing customer queries and complaints across various communication channels. You will need to process orders, modifications, and escalate complaints efficiently.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Process customer orders and modifications accurately.
  • Evaluate and escalate complex customer complaints as needed.

You will work closely with our team to ensure seamless customer experiences. Your ability to remain calm under pressure and think critically will make you an asset to our organization.

Requirements

To succeed in this role, you must have:

  • A strong background in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Proficiency in computer applications, including [software used by company].
  • Experience working in a fast-paced environment.

A competitive $40,000 - $60,000 per year salary reflects the importance of this role in our organization. As a valued member of our team, you can expect a comprehensive benefits package, opportunities for growth and development, and a supportive work environment.



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