Customer Service Representative

1 month ago


Osogbo, Osun State, Nigeria Elukaz Travel and Tours Limited Full time

Job Title: Customer Service/ Front Desk

We are seeking a highly skilled and experienced Customer Service/ Front Desk professional to join our team at Elukaz Travel and Tours Limited. In this role, you will be responsible for delivering exceptional customer service to our clients through various channels, including phone, email, and in-person interactions.

Key Responsibilities:

  1. Provide timely and accurate information to clients regarding travel options and services.
  2. Process travel documents and arrangements, including flights, hotels, and transportation.
  3. Resolve client complaints and issues promptly and professionally.
  4. Meet or exceed sales targets by promoting travel services and packages to clients.
  5. Maintain accurate records and databases to support business operations.
  6. Stay updated on industry trends and promotions to provide valuable insights to clients.

Requirements:

  • Diploma or degree in a related field.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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