
Customer Engagement Specialist
4 days ago
MiCash Microfinance Cooperative is a leading provider of financial services to underserved communities. We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team. In this role, you will be responsible for engaging with clients directly in their communities, promoting MiCash's services, collecting payments, and ensuring customer satisfaction.
Key Responsibilities:
- Implement sales strategies to attract new customers and grow MiCash's client base.
- Conduct face-to-face interactions with potential and existing customers to explain MiCash's services and benefits.
- Collect daily contributions and payments from customers and ensure that all financial transactions are properly recorded.
Requirements:
To be successful in this role, you will need excellent communication and interpersonal skills, a strong work ethic, and the ability to work independently in a fast-paced environment. You should also be comfortable working outdoors and have a valid driver's license.
What We Offer:
MiCash offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also provide ongoing training and development opportunities to help you succeed in your role.
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