Customer Experience Specialist

6 days ago


Lekki Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

Job Overview:

The Waitress will be responsible for creating a welcoming atmosphere and providing excellent customer service to guests. This includes taking orders, serving food and beverages, and addressing any guest complaints or issues.

Responsibilities:

  1. Greet guests with a smile and provide menus.
  2. Take orders accurately and relay them to kitchen staff and bartenders.
  3. Serve food and beverages promptly and ensure correct orders and presentation standards.
  4. Provide recommendations to guests on menu items, specials, and beverages.
  5. Maintain a clean and organized dining area and adhere to company policies.

Requirements:

  • OND in Hospitality or related field.
  • 3-5 years of experience in a similar role.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of food preparation and catering a plus.

What We Offer:

  • Competitive salary
  • Accommodation provided
  • Health insurance coverage
  • Feeding provided


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