Food Service Professional

7 days ago


Lekki Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

Job Title: Customer Experience Specialist

Hospitality Recruitment Placement Service (HRPS) is seeking a skilled Waitress to join our team.

Key Responsibilities:

  • Greet guests with a warm and friendly demeanor, provide menus, and introduce daily specials.
  • Offer personalized service, answering guests' inquiries, and assisting with dietary restrictions and preferences.
  • Address any guest complaints or issues swiftly and courteously, ensuring a positive experience.
  • Accurately take and relay orders to kitchen staff and bartenders.
  • Serve food and beverages promptly, ensuring correct orders and presentation standards.
  • Provide recommendations to guests on menu items, specials, and beverages, focusing on customer satisfaction.
  • Set up tables, clean dining areas, and maintain overall cleanliness in the restaurant.
  • Collaborate with other team members to ensure efficient service and a well-maintained environment.
  • Adhere to company policies regarding uniform, punctuality, and conduct.

Requirements:

  • Minimum of OND in a relevant field.
  • 3 - 5 years of experience in a similar role, preferably in fine dining.
  • Proficient in waiting tables, food service, and customer satisfaction practices.
  • Knowledge of food preparation and catering a plus.
  • Excellent customer service and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • High attention to detail and multitasking capabilities.
  • Positive attitude, team player, and customer-focused mindset.

Benefits:

  • Accommodation Provided
  • Health Insurance Coverage
  • Feeding Provided


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