
Food Service Professional
7 days ago
Job Title: Customer Experience Specialist
Hospitality Recruitment Placement Service (HRPS) is seeking a skilled Waitress to join our team.
Key Responsibilities:
- Greet guests with a warm and friendly demeanor, provide menus, and introduce daily specials.
- Offer personalized service, answering guests' inquiries, and assisting with dietary restrictions and preferences.
- Address any guest complaints or issues swiftly and courteously, ensuring a positive experience.
- Accurately take and relay orders to kitchen staff and bartenders.
- Serve food and beverages promptly, ensuring correct orders and presentation standards.
- Provide recommendations to guests on menu items, specials, and beverages, focusing on customer satisfaction.
- Set up tables, clean dining areas, and maintain overall cleanliness in the restaurant.
- Collaborate with other team members to ensure efficient service and a well-maintained environment.
- Adhere to company policies regarding uniform, punctuality, and conduct.
Requirements:
- Minimum of OND in a relevant field.
- 3 - 5 years of experience in a similar role, preferably in fine dining.
- Proficient in waiting tables, food service, and customer satisfaction practices.
- Knowledge of food preparation and catering a plus.
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- High attention to detail and multitasking capabilities.
- Positive attitude, team player, and customer-focused mindset.
Benefits:
- Accommodation Provided
- Health Insurance Coverage
- Feeding Provided
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