
Guest Experience Coordinator
7 days ago
The Guest Experience Coordinator is responsible for delivering exceptional customer service and ensuring the smooth operation of our hospitality services. As a key member of the IBIC Holdings team, you will work collaboratively with other departments to maintain high standards of service and exceed guest expectations.
Your primary responsibilities will include delivering room service requests, assisting with luggage, and providing information on hotel amenities and local attractions. To succeed in this role, you will need to possess excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- Delivering food, beverages, and requested items to guest rooms in a timely and efficient manner.
- Assisting guests with their luggage during check-in and check-out.
- Providing information on hotel amenities and local attractions to enhance the guest experience.
- Maintaining cleanliness in hallways, lobbies, and service areas.
- Working closely with housekeeping and front office teams to ensure seamless service.
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Hotel Guest Service Coordinator
2 days ago
Lekki, Lagos, Nigeria Patfam Full timePatfam, an esteemed hotel in Lekki Phase 1, Lagos, seeks a skilled Hotel Guest Service Coordinator to drive excellent customer experiences.As a seasoned professional in hospitality management, the successful candidate will bring at least 3 years of hands-on experience as a Guest Service Agent in a 3-star hotel. Proficiency in English language is essential...
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Customer Experience Specialist
6 days ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Overview:The Waitress will be responsible for creating a welcoming atmosphere and providing excellent customer service to guests. This includes taking orders, serving food and beverages, and addressing any guest complaints or issues.Responsibilities:Greet guests with a smile and provide menus.Take orders accurately and relay them to kitchen staff and...
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Hotel Services Coordinator
4 days ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeJob DescriptionThe hotel supervisor is responsible for overseeing the daily operations of a hotel, ensuring that all departments function smoothly and deliver excellent service to guests. This involves coordinating staff training sessions and enforcing adherence to hotel policies.
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Exceptional Dining Experience Ambassador
1 day ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeJob Summary:We are looking for a highly motivated and experienced Experienced Waiter/Waitress to join our team at RICMOF INTEGRATED SERVICES LIMITED. As a key member of our dining staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.About Us:RICMOF INTEGRATED SERVICES LIMITED is a...
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Porter/Room Service Ambassador
7 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeJob DescriptionThe Guest Experience Coordinator plays a pivotal role in enhancing the guest experience at IBIC Holdings. This key position involves delivering exceptional customer service while attending to guests' needs, including room service requests and luggage handling. As a liaison between guests and operational teams, this individual ensures that...
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Experienced Hotel Supervisor
4 weeks ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeThe hotel supervisor is to oversee the daily operations of a hotel, ensuring that all departments function smoothly and deliver excellent service to guests. Coordinate staff training sessions and ensure adherence to hotel policiesRequirementsBachelor's degree in Accounting or a related field.Proven experience in hotel management or a similar supervisory...
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Hotel Floor Supervisor
5 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeThe Hotel Floor Supervisor will be responsible for overseeing the daily operations of assigned floors with a strategic focus on guest satisfaction, operational efficiency, and team performance. This role demands a seasoned professional with significant experience in hotel management and housekeeping, who can lead a team to uphold and elevate the hotel's...
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Customer Experience Representative
3 days ago
Lekki, Lagos, Nigeria Patfam Full timeAt Patfam, our goal is to deliver exceptional customer service in the hotel industry. As a dynamic and organized individual, we seek a Customer Experience Representative to join our team.The ideal candidate will possess a strong background in hospitality management, with at least 3 years of experience as a Guest Service Agent in a 3-star hotel. Fluency in...
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Hotel Operations Manager
5 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeJob SummaryThe Hotel Floor Supervisor role at IBIC Holdings is a senior leadership position responsible for overseeing the daily operations of assigned floors with a strategic focus on guest satisfaction, operational efficiency, and team performance.This key position demands a seasoned professional with significant experience in hotel management and...
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Luxury Hotel Floor Lead
5 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeAbout the RoleWe are seeking an experienced Hotel Floor Supervisor to join our team at IBIC Holdings. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of assigned floors and ensuring that all rooms and common areas are maintained to the highest standards.Your primary objective will be to manage and...
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Housekeeping Department Head
4 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeAbout This OpportunityWe are looking for a highly skilled Hotel Floor Supervisor to join our team at IBIC Holdings. As a senior leader, you will be responsible for overseeing the daily operations of assigned floors and ensuring that all rooms and common areas are maintained to the highest standards.Your primary objective will be to manage and motivate your...
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Waitress 2
3 weeks ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Title: Waitress 1Industry: Hospitality Location: Lekki Phase 1, LagosWorking Hours: Morning (6 Days on, 1 Day Off)Renumeration: ₦80,000 – ₦100,000 Job Summary: The Waitress is responsible for creating a welcoming atmosphere, providing excellent customer service, and ensuring the smooth delivery of food and beverage services to guests. You will take...
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Restaurant Team Member
6 days ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Description:The Waitress will be responsible for delivering exceptional customer service and creating a memorable dining experience for guests. This includes greeting guests, taking orders, serving food and beverages, and addressing any guest complaints or issues.Key Responsibilities:Provide exceptional customer service and create a welcoming...
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Hospitality Liaison Specialist
7 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeAbout the RoleWe are seeking a skilled Hospitality Liaison Specialist to join our team at IBIC Holdings. As a member of our hospitality team, you will play a vital role in ensuring the delivery of exceptional customer service to our guests. Your primary responsibilities will include delivering room service requests, assisting with luggage, and providing...
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Food Service Professional
7 days ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeJob Title: Customer Experience SpecialistHospitality Recruitment Placement Service (HRPS) is seeking a skilled Waitress to join our team.Key Responsibilities:Greet guests with a warm and friendly demeanor, provide menus, and introduce daily specials.Offer personalized service, answering guests' inquiries, and assisting with dietary restrictions and...
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Hotel Operations Manager
2 hours ago
Lekki, Phase, Nigeria IBIC Holdings Full time**Job Summary:**The IBIC Holdings team seeks a seasoned professional to fill the role of Hotel Floor Supervisor. This leadership position demands a candidate with extensive experience in hotel management and housekeeping, capable of driving guest satisfaction, operational efficiency, and team performance.
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Hotel Marketing Director
24 hours ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeCompany OverviewRICMOF INTEGRATED SERVICES LIMITED is a leading hotel management company that offers exceptional services to its guests. We strive to provide a unique and memorable experience for our visitors, and we are looking for experienced professionals to join our team.
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Washroom Team Lead
20 hours ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeCompany Overview:RICMOF INTEGRATED SERVICES LIMITED is a reputable organization dedicated to providing exceptional services to its clients. We take pride in our commitment to excellence and strive to exceed expectations in every aspect of our operations.Job Summary:We are seeking a highly skilled and experienced Laundry Operations Specialist to join our...
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Experienced Laundryman
2 weeks ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeWe are seeking a hardworking and reliable Laundryman to join our hotel team. The ideal candidate will be responsible for operating laundry machines, washing, drying, folding, and ironing linens, towels, and guest clothing. This role plays a key part in ensuring the hotel's high standards of cleanliness and guest satisfaction.Responsibilities:Operate washing...
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Arts Program Coordinator
15 hours ago
Lekki Phase, Nigeria Monat Full time**About the Role:**We are looking for a highly skilled Art and Craft Facilitator to join our team at Monat. As an Art and Craft Facilitator, you will be responsible for designing and delivering engaging art and craft programs for participants. This role requires a deep understanding of art and craft principles, excellent communication skills, and the ability...