Debt Recovery and Customer Service Expert

7 days ago


Abuja, FCT, Nigeria Fintrade Solutions Limited Full time
Key Responsibilities
  • Communicate effectively with debtors to resolve outstanding debts in a timely and professional manner.
  • Manage a significant portfolio of debts, ensuring that all necessary actions are taken to recover the amounts owed.
  • Handle customer complaints in a professional and courteous manner, providing resolution and closure to the issue at hand.
  • Review customer feedbacks and ratings to identify areas of improvement for the organization.
  • Collate call logs daily, maintaining accurate records of interactions with customers.


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