Customer Service Professional

2 days ago


Abuja, FCT, Nigeria Dignity Exodus Nig ltd Full time
Your Role in Retail Sales

As a Sales Girl at Dignity Exodus Nig Ltd, your primary responsibility will be to deliver exceptional customer service, driving sales growth and maintaining the presentation of our sales floor. You will work closely with the team to achieve individual and team targets, participate in inventory management, and stay updated on product knowledge, industry trends, and promotions. Your excellent communication and interpersonal skills, combined with your strong sales skills and customer-focused approach, will enable you to create positive shopping experiences for our valued customers.

Main Tasks:

- Greet customers warmly and acknowledge their presence in-store, ensuring a welcoming atmosphere.
- Assist customers in product selection, providing accurate information about features and benefits.
- Demonstrate products and communicate pricing, promotions, and store policies effectively.
- Process transactions efficiently using our point-of-sale system, ensuring accuracy and speed.
- Maintain a visually appealing sales floor by restocking shelves, organizing merchandise, and ensuring cleanliness.
- Handle customer inquiries, complaints, and feedback with professionalism and courtesy.
- Achieve individual sales targets and contribute to team goals.
- Participate in inventory management, including receiving and checking merchandise deliveries.
- Stay updated on product knowledge, industry trends, and promotions to provide informed recommendations.
- Collaborate in the implementation of marketing initiatives and visual merchandising standards.

Requirements:

- OND or equivalent; additional education in sales or retail preferred.
- Previous experience in retail sales or customer service is an advantage.
- Excellent communication and interpersonal skills.
- Strong sales skills with a customer-focused approach.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Team player with a positive attitude and willingness to learn.
- Availability to work flexible hours, including weekends and holidays if necessary.

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