Floor Service Director

13 hours ago


Lekki, Lagos, Nigeria Vertiline Synergy Limited Full time
Job Overview:

Vertiline Synergy Limited is seeking an accomplished Floor Supervisor/Manager to lead our team in delivering exceptional guest experiences. This role requires a unique blend of operational expertise, leadership acumen, and a passion for excellence.


Key Responsibilities:
  1. Operational Excellence: Ensure all floor activities run smoothly, efficiently, and effectively, while maintaining high standards of cleanliness and safety.
  2. Staff Supervision: Provide mentorship, coaching, and guidance to staff members to help them develop their skills and achieve their full potential.
  3. Guest Experience: Develop and implement strategies to enhance the guest experience, including personalized service, tailored recommendations, and ensuring timely resolution of any issues that may arise.
  4. Inventory Management: Oversee the management of inventory levels, ensuring that stock is accurately tracked, and ordering is timely and efficient.

Requirements:
  • A degree in Hospitality Management or related field, with a minimum of 2 years of experience in a management position within the hospitality industry.
  • Excellent communication and leadership skills, with a proven track record of achieving results through effective teamwork and collaboration.
  • Knowledge of inventory management and sales techniques, with the ability to analyze data and make informed decisions.


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