
Chief Operating Officer
23 hours ago
IBIC Holdings is seeking a seasoned hospitality leader to join our team as Head of Operations.
About the OpportunityThis is an exceptional opportunity for a highly skilled and strategic leader to lead and oversee the entire operational framework of our luxury hotels and short-let apartments.
The Head of Operations will ensure seamless service delivery, facility excellence, cost optimization, and brand-standard guest experiences across all locations.
The ideal candidate must possess strong leadership, financial acumen, and data-driven decision-making skills while fostering a culture of service excellence.
Key Responsibilities:
- Strategic Operations Leadership: Oversee all hotel and short-let apartment operations, ensuring smooth, efficient, and high-standard service delivery.
- Develop and Implement SOPs: Develop and implement Standard Operating Procedures (SOPs) across all operational departments.
- Operational Reviews: Conduct periodic audits, risk assessments, and operational reviews to drive continuous improvement.
Guest Experience & Service Excellence:
- Lead strategies to enhance guest experience, ensuring personalized, world-class service.
- Implement luxury hospitality best practices to maintain high guest satisfaction and retention rates.
Facility & Asset Management:
- Ensure all properties are impeccably maintained, implementing preventive and corrective maintenance schedules.
- Supervise Facility Maintenance Technicians, ensuring quick resolution of maintenance issues.
- Optimize vendor management, ensuring compliance with Service-Level Agreements (SLAs).
Financial Oversight & Budget Management:
- Manage operational budgets to control costs while maintaining service excellence.
- Oversee inventory, procurement, and cost-control measures to optimize resource allocation.
- Identify cost-saving opportunities without compromising quality.
- Ensure compliance with financial policies, audits, and reporting standards.
Data-Driven Decision Making:
- Analyze operational performance reports, guest feedback, and financial data to guide strategic decisions.
- Present monthly performance reports to executive leadership, highlighting improvements and challenges.
- Leverage hospitality industry analytics to enhance operational efficiency and guest satisfaction.
Requirements:
- 10+ years experience in luxury hotel and/or short-let apartment operations, with at least 5 years in a senior leadership role.
- Strong leadership & people management skills with the ability to oversee multiple locations.
- Proven expertise in hospitality operations, facility management, and service excellence.
- Proficiency in budgeting, financial oversight, and cost control.
- Strong data analysis & performance reporting skills.
- Excellent communication, negotiation & stakeholder management skills.
-
Operations Officer
2 weeks ago
Victoria Island, Lagos, Nigeria Quintevo Nigeria Limited Full timeAbout Captrust Investment LimitedCaptrust Investment Limited provides innovative financial solutions, including loan facilities and investment opportunities, to individuals and businesses. We are seeking a detail-oriented Operations Officer to ensure smooth daily operations and process efficiency.Job Responsibilities:• Oversee and manage daily business...
-
Front Office Operations Manager
5 days ago
Victoria Island, Nigeria Limeswood International Company Limited Full timeAbout the RoleWe are seeking a highly skilled and organized individual to fill the role of Front Office Operations Manager, who will also be responsible for managing our social media presence. The successful candidate will possess excellent communication skills, both written and verbal. They will have proven experience in an administrative role and be...
-
Reception and Administration Officer
4 days ago
Victoria island, Nigeria Macjasonack Construction Company Ltd Full timeJob OverviewWe are looking for a highly motivated and detail-oriented front desk officer to join our team at Macjasonack Construction Company Ltd. As a front desk officer, you will play a vital role in maintaining the smooth operation of our office and providing excellent customer service.Main Duties and Responsibilities:
-
Customer Service Liaison Officer
6 days ago
Victoria island, Nigeria Macjasonack Construction Company Ltd Full time**Job Description:**The Front Desk Officer will be responsible for providing exceptional customer service and support to clients and visitors. This includes greeting guests, answering phone calls, and managing appointments. The successful candidate will have strong organizational skills, a friendly demeanor, and proficiency in using office equipment and...
-
Operations Coordinator
5 hours ago
Victoria Island, Lagos, Nigeria BAYKINS GROUP Full timeBAYKINS GROUP is seeking a highly organized Logistics Officer to join our team. The successful candidate will be responsible for overseeing the logistics of our operations, including shipping and receiving, supply chain management, and asset management.Job Requirements:Graduate degree from a reputable institutionCompletion of the National Youth Service Corps...
-
Risk Officer
2 weeks ago
Victoria Island, Lagos, Nigeria Quintevo Nigeria Limited Full timeAbout Captrust Investment LimitedCaptrust Investment Limited is a leading financial services company specializing in investment solutions and loan facilities. We are hiring a Risk Officer to assess and manage financial, operational, and regulatory risks.Job Responsibilities:• Identify, assess, and monitor financial, operational, and regulatory...
-
Supply Chain Operations Manager
4 days ago
Victoria Island, Nigeria IBIC Holdings Full timeWe are currently looking for an experienced Inventory Officer to join our team at IBIC Holdings. In this role, you will be responsible for overseeing and managing inventory control processes to ensure optimal stock levels.Responsibilities:Manage inventory levels and track stock movements to ensure efficient supply chain operations.Maintain accurate records...
-
Franchise Operations Specialist
1 day ago
Victoria Island, Nigeria MINISO LIFESTYLE NIGERIA LIMITED Full timeAbout MINISO Lifestyle Nigeria Limited:We are an international retail chain brand with over 6000 stores across the globe. Our company focuses on providing fashionable and relaxed high-quality lifestyle products to our customers.We are looking for a smart and resourceful individual who will join our team of professionals to enhance our franchise operations in...
-
Administrative Operations Associate
5 hours ago
Victoria Island, Nigeria BAYKINS GROUP Full timeJob Description:We are looking for a highly motivated and organized individual to join our human resources team at BAYKINS GROUP. As a Human Resources Assistant, you will be responsible for performing various administrative tasks, including maintaining employee files, supporting recruitment activities, and coordinating HR-related tasks.Main...
-
Franchise Officer
3 days ago
Victoria Island, Nigeria MINISO LIFESTYLE NIGERIA LIMITED Full timeABOUT MINISO:MINISO is a fast-growing international retail chain brand with over 6000 stores across Europe, Asia, Africa, America and Oceania and has established strategic partnerships with over 100 countries. MINISO focuses on fashionable and relaxed high quality lifestyle products including electronics, personal care and beauty, home essentials, sports,...
-
Corporate Vehicle Operator
1 day ago
Victoria Island, Nigeria Medife Limited Full timeJob OverviewMEDIFE LIMITED is looking for an Office Driver who can provide safe and reliable transportation services to our principals.ResponsibilitiesSafe Transportation: Safely transport clients to their desired destinations.Vehicle Maintenance: Ensure the vehicle is clean, well-maintained, and in good working condition at all times.Driving Policy: Follow...
-
Logistics Operations Coordinator
6 days ago
victoria island, Nigeria Macjasonack Construction Company Ltd Full time**Job Description:**We are seeking a skilled Logistics Officer to join our team at Macjasonack Construction Company Ltd. As a key member of our logistics department, you will be responsible for developing and implementing effective logistics plans that ensure the smooth transportation and inventory management of goods.Key Responsibilities:Developing and...
-
Digital Content Specialist
6 days ago
Victoria Island, Nigeria MGE Realty Full timeCompany OverviewMGE Realty is a fast-growing Real Estate Company with its head office located in Victoria Island Lagos, Nigeria. As we continue to expand our operations, we are seeking an experienced Content Creator to join our team.
-
Logistics Supply Chain Manager
13 hours ago
Victoria Island, Lagos, Nigeria BAYKINS GROUP Full timeBAYKINS GROUP is seeking a highly skilled Logistics Officer to join our team. The ideal candidate will have a strong background in supply chain management, logistics, and procurement.Job Description:The Logistics Officer will be responsible for overseeing the daily operations of the company's supply chain, including receiving and dispatching goods, verifying...
-
Transportation Manager
4 days ago
victoria island, Nigeria Macjasonack Construction Company Ltd Full timeJob SummaryWe are seeking an experienced Logistics Officer to join our team at Macjasonack Construction Company Ltd.Main Responsibilities:Plan and execute logistics operations to ensure timely and cost-effective delivery of goods.Monitor and analyze logistics performance metrics to identify areas for improvement.Develop and maintain relationships with...
-
General Manager
4 weeks ago
Victoria Island, Nigeria IBIC Holdings Full timeWe seeking Residence is seeking an exceptional General Manager to lead our luxury hospitality brand. This role is ideal for a visionary leader who thrives on delivering world-class guest experiences while driving operational excellence and business growth. We are a premier luxury hospitality brand dedicated to offering an unparalleled guest experience. We...
-
Logistics Coordinator
4 days ago
victoria island, Nigeria Macjasonack Construction Company Ltd Full timeJob DescriptionWe are seeking a highly skilled Logistics Officer to join our team at Macjasonack Construction Company Ltd.Key Responsibilities:Develop and implement logistics plans to ensure efficient transportation and inventory management.Oversee the movement of goods, selecting appropriate shipping methods and negotiating with carriers.Maintain vehicles...
-
Storekeeper Coordinator
3 days ago
Victoria island, Nigeria Eko Maintenance Limited Full timeAbout the Role:We are seeking a highly organized and detail-oriented Storekeeper Coordinator to join our team at Eko Maintenance Limited. As a key member of our operations department, you will be responsible for coordinating the receipt, storage, and distribution of goods, as well as maintaining accurate records of inventory levels and transactions.Key...
-
Office Receptionist Specialist
1 day ago
Lagos Island Local Government Area, Lagos, Nigeria Tuteria Limited Full timeAbout the JobTuteria Limited is seeking a dedicated and organized Front Desk Officer to join our team. This role requires a professional individual who can provide excellent customer service, manage front desk operations, and maintain accurate records.Responsibilities and ExpectationsWelcome students, parents, staff, and visitors to the office with a warm...
-
Executive Support Specialist
4 days ago
Victoria Island, Nigeria IBIC Holdings Full timeAt IBIC Holdings, we're seeking a highly skilled and experienced Executive Assistant to join our team.About the RoleThis is an exceptional opportunity for a proactive problem-solver with a knack for organization and exceptional communication abilities. The ideal candidate will serve as a key partner, providing top-level support to high-level executives,...