
Transaction Oversight Manager
4 days ago
Job Overview:
As a Transaction Monitoring Associate, you will be responsible for overseeing payment operations, ensuring accurate transaction reconciliation, and managing dispute resolution and settlement processes.
Responsibilities:
- Reconciliation: Oversee daily, weekly, and monthly reconciliation of financial transactions across various payment channels. Identify and resolve discrepancies in financial reports and ensure data accuracy.
- Dispute Resolution: Lead the dispute resolution process, ensuring timely and accurate handling of chargebacks and claims. Coordinate with banks, payment processors, and merchants to investigate disputes and provide resolutions.
- Settlement Operations: Manage and oversee the end-to-end settlement processes for all transactions. Ensure compliance with internal policies and regulatory requirements related to settlements.
- Leadership & Collaboration: Lead and mentor a team of reconciliation and dispute resolution specialists. Work closely with cross-functional teams to enhance payment operations.
Requirements:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 5+ years of experience in payment reconciliation, dispute resolution, and settlement processes, with at least 2 years in a leadership role.
- Strong understanding of payment processing, banking operations, and regulatory requirements.
- Proficiency in reconciliation tools, payment gateways, and financial systems.
What We Offer:
We offer a collaborative and dynamic work environment with career growth opportunities.
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