Customer Service Coordinator

4 days ago


Lekki, Lagos, Nigeria RightResults Diagnostics Centre Full time

RightResults Diagnostics Centre is seeking a Customer Service Coordinator to join our team. As a key point of contact for our guests and visitors, the successful candidate will be responsible for providing exceptional customer service and ensuring that all queries are resolved promptly and efficiently.

About the Role:
  • The ideal candidate will be responsible for greeting and welcoming guests as they arrive at the office.
  • They will also be responsible for responding to phone calls and directing visitors to the appropriate person.

We are seeking a highly communicative and responsive individual who is able to work well under pressure. The successful candidate will possess excellent communication skills, both written and verbal, and be able to provide accurate information in a timely manner.

Main Responsibilities:
  • To provide exceptional customer service to our guests and visitors.
  • To respond to phone calls and direct visitors to the appropriate person.
  • To maintain office security by following safety procedures and controlling access via the reception desk.

The successful candidate will have a strong understanding of customer service principles and be able to work independently with minimal supervision. If you are a highly communicative and responsive individual with excellent communication skills, please apply for this role.

Requirements:
  • A high school diploma or equivalent is required.
  • Previous experience in a customer-facing role is an asset.
  • Excellent communication and interpersonal skills are essential.
  • The ability to multitask and prioritize tasks effectively is necessary.

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