
Administrative Support Associate
1 day ago
- Greet patients and visitors, ensuring they feel welcome and providing assistance as needed.
- Answer and direct phone calls in a professional and courteous manner.
- Schedule patient appointments and maintain accurate records.
- Assist in patient check-in/check-out procedures and ensure all necessary documentation is completed.
- Manage patient inquiries and provide relevant information regarding services, policies, and procedures.
- Handle incoming and outgoing correspondence, including mail and email.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with other hospital staff to ensure smooth operations and effective patient care delivery.
Qualifications & Skills:
- Minimum of a High School Diploma or equivalent. A degree or certification in a related field is a plus.
- Previous experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Proficient in Microsoft Office Suite (Word, Excel, etc.).
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- A positive attitude and professional demeanor.
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