Administrative Support Associate

1 day ago


Abuja, FCT, Nigeria Mozuk Health Group Full time
Key Responsibilities:
  • Greet patients and visitors, ensuring they feel welcome and providing assistance as needed.
  • Answer and direct phone calls in a professional and courteous manner.
  • Schedule patient appointments and maintain accurate records.
  • Assist in patient check-in/check-out procedures and ensure all necessary documentation is completed.
  • Manage patient inquiries and provide relevant information regarding services, policies, and procedures.
  • Handle incoming and outgoing correspondence, including mail and email.
  • Maintain cleanliness and organization of the front desk area.
  • Collaborate with other hospital staff to ensure smooth operations and effective patient care delivery.

Qualifications & Skills:
  • Minimum of a High School Diploma or equivalent. A degree or certification in a related field is a plus.
  • Previous experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Proficient in Microsoft Office Suite (Word, Excel, etc.).
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • A positive attitude and professional demeanor.

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