Front Desk Representative

3 days ago


Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full time
Job Description

We are seeking a highly skilled and professional Front Desk Representative to join our team at RICMOF INTEGRATED SERVICES LIMITED. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

About the Role:

  • To serve as the first point of contact for guests upon arrival, checking them in and out of their rooms efficiently and professionally.
  • Distribute room keys, answer queries, and process payments for hotel services in a timely and accurate manner.
  • Provide information about our hotel, including available rooms, rates, and amenities to ensure guest satisfaction.
  • Liaise with housekeeping staff to maintain high standards of cleanliness and maintenance in all rooms.
  • Respond promptly and professionally to client complaints, resolving issues in a fair and courteous manner.

Requirements:

  • A minimum of [₦120,000 - ₦180,000] per month salary package.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing situations.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Familiarity with customer service principles and practices.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a leading hospitality company.

Important Note: Applicants must reside very close to Lekki Phase 1, Lagos.


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