
Jira ITSM Operations Lead
7 days ago
We are looking for an experienced Jira ITSM Operations Lead to administer, configure, and maintain Jira Service Management (JSM). The ideal candidate will work closely with IT teams, business units, and end-users to improve ITSM processes, provide training and guidance to help desk staff on Jira ITSM best practices, and communicate updates and improvements to stakeholders and end-users.
Responsibilities
- Administer, configure, and maintain Jira Service Management (JSM) to optimize workflows.
- Automate ticket handling and escalation processes to improve team efficiency.
- Customize service request types, workflows, and approval processes.
- Ensure Jira ITSM aligns with ITIL (Information Technology Infrastructure Library) principles.
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Jira ITSM Help Desk Lead
1 week ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob SummaryWe are seeking an experienced Jira ITSM Help Desk Lead to oversee our IT service management (ITSM) operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions. This role involves configuring...
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IT Service Management Specialist
7 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob SummaryWe are seeking a highly skilled IT Service Management Specialist to oversee our IT service management operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions.Key ResponsibilitiesLead the...
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Help Desk Team Manager
7 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob DetailsWe are seeking an experienced Help Desk Team Manager to lead a team of help desk professionals in resolving support requests efficiently and effectively. The ideal candidate will oversee ticket management, ensure SLAs and KPIs are met, monitor system performance, ticket trends, and user feedback to improve support processes, and develop and...
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Business Process Operations Analyst
2 weeks ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeITC WORLDWIDE is seeking a dynamic and experienced BPM (GTM) PlannerJob Title - Business Process Operations Analyst (GTM Planning)Office: Abuja, FCT, CBDThe ideal candidate will have prior work experience in Partner Ecosystems, Sales, Sales Strategy & Operations or Revenue Operations. The role requires strong analytical skills and unwavering attention to...
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Operations Manager
2 weeks ago
Abuja, FCT, Nigeria Najec FMCG Full timeWe are a leading trading company that specializes in importing, distributing, and merchandising fast-moving consumer goods (FMCG) products. We provide both wholesale and retail distribution as well as sales and merchandising of a wide range of high-quality FMCG products, including food, beverages, personal care, household, and other essential products to our...
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Customer Service Lead
2 weeks ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timePosition: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...
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Store Operations Leader
2 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeJoin us at Mecer Consulting Limited as we seek a Store Operations Leader to drive sales growth and improve customer satisfaction.ResponsibilitiesDevelop and implement strategies to drive sales growth and improve customer satisfactionLead and manage a team of professionals to achieve business objectivesCollaborate with cross-functional teams to ensure...
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Fashion Operations Lead
2 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeJob Description: We are seeking a highly experienced Fashion Line Manager to join our team. The successful candidate will have a strong tailoring background with experience in fittings, alterations, and garment construction.
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Abuja, FCT, Nigeria Viju Industires Nigeria Limited Full timeViju Industries Nigeria Limited is a leading manufacturer of industrial equipment, including generators. We are currently seeking a highly skilled Generator Operations and Maintenance Professional to join our team. The ideal candidate will be responsible for the operation, maintenance, and repair of our diesel and natural gas generators.Key...
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Environmental Program Manager
4 days ago
Abuja, FCT, Nigeria World Bank Group Full timeThe World Bank Group is seeking a highly experienced Senior Environmental Specialist to lead and support its operations in Nigeria. As part of the Environment Department, this role will play a critical part in helping clients solve their greatest development challenges.With 189 member countries and more than 120 offices worldwide, the World Bank Group is one...
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Production Line Operations Manager
2 days ago
Abuja, FCT, Nigeria Viju Industires Nigeria Limited Full timeAbout Viju Industires Nigeria LimitedViju Industires Nigeria Limited is a leading manufacturer of pure water products in Nigeria. Our company is committed to producing high-quality products that meet the needs of our customers.Job DescriptionThe Production Line Operations Manager will be responsible for overseeing the daily operations of the production line,...
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Abuja, FCT, Nigeria World Bank Group Full timeAbout the JobAs a Senior Environmental Specialist at the World Bank Group, you will play a critical role in shaping our efforts to promote sustainable development and protect the environment.Job DescriptionThe ideal candidate will have a strong background in environmental science or natural resources management, with a minimum of 8 years of international...
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Senior Environmental Specialist
6 days ago
Abuja, FCT, Nigeria World Bank Group Full timeThe World Bank Group is seeking a highly experienced Senior Environmental/Natural Resources Management (NRM) Specialist to lead our operations in Nigeria.This role offers a unique opportunity to contribute to the development of environmentally sustainable and socially responsible projects that address the needs of developing countries.About the JobAs a...
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Senior Environmental Specialist
21 hours ago
Abuja, FCT, Nigeria World Bank Group Full timeThe World Bank Group is one of the largest sources of funding and knowledge for developing countries, dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners to develop solutions to the most urgent global challenges.As a Senior...
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Service Delivery and Operations Head
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob OverviewBLAKSKILL LIMITED is seeking an experienced customer service professional to lead our service delivery and operations team.The ideal candidate will have a strong background in customer service, agriculture, and technology, with a proven track record of driving business growth through customer satisfaction.This is a great opportunity for someone...
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Milk Beverage Operations Manager
2 days ago
Abuja, FCT, Nigeria Viju Industires Nigeria Limited Full timeViju Industries Nigeria Limited is a leading manufacturer of high-quality milk drinks, and we are seeking a highly skilled Production Line Manager to oversee the daily operations of our production line.The successful candidate will be responsible for managing the production team, maintaining equipment, and ensuring compliance with safety and quality...
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Manufacturing Quality Control Lead
2 days ago
Abuja, FCT, Nigeria Viju Industires Nigeria Limited Full timeOur Company CultureViju Industires Nigeria Limited values a culture of excellence, teamwork, and innovation. We are committed to providing our employees with opportunities for growth and development, while also promoting a healthy work-life balance.Job SummaryWe are seeking a highly motivated and experienced Production Line Operations Manager to join our...
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Customer Service and Engagement Lead
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeAbout the RoleWe are seeking an experienced customer service professional to join our team at BLAKSKILL LIMITED.The ideal candidate will have a deep understanding of customer needs, strong communication skills, and a passion for delivering exceptional customer experiences.This is a fantastic opportunity for someone who wants to make a real impact in the...
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Remote Administrative Coordinator
16 hours ago
Abuja, FCT, Nigeria Avocado Recruiters Full timeAs a highly organized and proactive Virtual Assistant, you will provide top-notch administrative and operational support to the head of a dynamic agency. This role involves managing administrative tasks, streamlining communication, and supporting the daily operations of the agency head.Key Responsibilities:Inbox & Calendar Management: Keep schedules...
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Fashion Business Director
2 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeWe are Mecer Consulting Limited, a leading consulting firm in the fashion industry. We are seeking an experienced Fashion Business Director to join our team.Job ResponsibilitiesDrive sales growth and improve customer satisfaction through strategic planning and executionLead and develop a high-performing team to achieve business objectivesCollaborate with...