Customer Service and Engagement Lead

Position: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...

Mecer Consulting Limited is committed to delivering exceptional customer experiences, and we are seeking a Customer Service Expert to join our team. In this role, you will be responsible for providing world-class customer service, resolving customer complaints in a timely and professional manner, and maintaining a high level of product knowledge.Main...

Key Responsibilities:- Supervise and mentor a team of customer service representatives- Handle escalated customer inquiries and resolve complex issues efficiently- Develop and implement customer service strategies to enhance satisfaction- Monitor team performance and provide coaching to improve service quality- Collaborate with other departments to...

At Cassidy Holdings, we are passionate about creating captivating and influential content that resonates with audiences worldwide. As a dynamic media company, we specialize in video production, digital marketing and content creation. Our team of seasoned professionals brings together a wealth of experience in entertainment, technology and lifestyle.As we...

Job OverviewNajec FMCG is seeking a highly skilled and motivated Cashier and Customer Service Specialist to join our team.

Job SummaryWe are seeking a highly skilled Sales Girl to join our team at Mecer Consulting Limited. The ideal candidate will have experience in a sales or customer service role, preferably in a fashion retail environment. They will possess excellent communication and interpersonal skills, as well as basic math skills and accuracy with processing sales...

1. Receiving clients and visitor alike2. creations of clients file3. proper handling of clients files4. reporting on client files5. Sending and receiving of client files from the Head office.6. Receiving quest7. Sending mails to clients.

Required Skills and QualificationsEducation: BSc in business, accounting, banking, and finance or equivalent.Experience: Previous experience in customer service or cashier roles preferred.Skill Sets: Excellent communication and interpersonal skills, strong customer service orientation, ability to handle cash and operate a POS system accurately, basic math...

Job Summary:The Digital Technology Sales Executive is responsible for driving sales growth by identifying, developing, and closing new business opportunities for Managed IT Services. This role requires a deep understanding of IT infrastructure, cloud services, cybersecurity, and other technology solutions. The candidate will work closely with clients to...

Mozuk Health Group is seeking a highly motivated and experienced Diagnostics Sales Specialist to join our team.About the PositionThe successful candidate will be responsible for promoting our diagnostic services to individuals, hospitals, clinics, and corporate clients. This includes developing and executing onsite marketing campaigns to attract and retain...

Job DescriptionAt BLAKSKILL LIMITED, we are seeking an experienced professional to lead our customer service operations.This is a dynamic role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.The successful candidate will have a proven track record of managing teams,...

**About Us**We are a reputable Fund Management Company, dedicated to providing innovative financial solutions to our clients. Our team is comprised of experienced professionals who share a common goal of delivering exceptional customer service and exceeding client expectations.**The Role**We are seeking highly motivated and results-driven Direct Sales Agents...

Job OverviewBLAKSKILL LIMITED is seeking an experienced customer service professional to lead our service delivery and operations team.The ideal candidate will have a strong background in customer service, agriculture, and technology, with a proven track record of driving business growth through customer satisfaction.This is a great opportunity for someone...

Job Summary:The Business Development Executive is responsible for driving sales and business growth in the area of post-warranty support for Microsoft Dynamics 365 solutions. The role involves identifying and securing new business opportunities, nurturing existing client relationships, and working with cross-functional teams to deliver exceptional...

Job DescriptionWe are looking for an experienced Jira ITSM Operations Lead to administer, configure, and maintain Jira Service Management (JSM). The ideal candidate will work closely with IT teams, business units, and end-users to improve ITSM processes, provide training and guidance to help desk staff on Jira ITSM best practices, and communicate updates and...

We are ASSURANCE THRIFT CREDIT & LOAN COOPERATIVE SOCIETY, a leading financial institution committed to empowering small and medium-sized enterprises (SMEs) through accessible lending solutions. Our goal is to support the growth and prosperity of these businesses, fostering a thriving economy.We are currently seeking a highly skilled and enthusiastic Banking...

Job SummaryWe are seeking an experienced Jira ITSM Help Desk Lead to oversee our IT service management (ITSM) operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions. This role involves configuring...

Job SummaryWe are seeking a highly skilled IT Service Management Specialist to oversee our IT service management operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions.Key ResponsibilitiesLead the...

Key ResponsibilitiesCustomer Service:Provide exceptional customer service by greeting customers warmly, answering their inquiries, and resolving issues in a timely and professional manner.Recommend products and assist customers in making informed purchasing decisions.Handle returns, exchanges, and refunds according to company policy.Maintain a clean and...

We are recruiting a Diagnostic Service Representative to join our team at Mozuk Health Group.About the RoleThe successful candidate will be responsible for promoting our diagnostic services to individuals, hospitals, clinics, and corporate clients. This includes developing and executing onsite marketing campaigns to attract and retain customers, identifying...