Service Delivery Manager

2 days ago


Port Harcourt, Rivers State, Nigeria Mapemond Limited Full time

We are seeking a skilled Service Delivery Manager to lead our catering business's day-to-day operations and guarantee exceptional customer service. The successful candidate will oversee the management of kitchen and delivery operations, supervise staff, manage inventory and suppliers, and maintain high standards of food safety and quality.

The ideal candidate will possess a degree in Business Administration or a related field, have 0-2 years of experience in operations or management within the food catering/hospitality industry, demonstrate strong leadership, organizational, and problem-solving skills, and have knowledge of food safety regulations.

Key Responsibilities:

  • Lead the planning, organization, and execution of daily operations to deliver excellent customer service.
  • Supervise and coordinate the activities of kitchen and delivery teams.
  • Maintain accurate records of inventory, supplies, and equipment.
  • Collaborate with suppliers to ensure timely delivery of high-quality products.

Desirable Qualifications:

  • B.sc in Business Administration, Management, or any related course.
  • 0-2yrs Experience.
  • Experience in operations or management within food catering/hospitality.

Competitive Salary: 60k - 70k



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