Enugu Client Care Specialist

4 days ago


Enugu, Enugu State, Nigeria Havana group of Companies Full time
Delivering Exceptional Customer Service

The Havana Group of Companies is committed to delivering exceptional customer service to our clients in Enugu. As a customer care representative, you will play a vital role in achieving this goal by providing timely and professional responses to customer inquiries, resolving customer complaints, and ensuring that all customer interactions are handled in a fair and courteous manner. To achieve this, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should be able to multitask with ease, prioritize multiple tasks and responsibilities, and maintain a high level of professionalism at all times. A Bachelor's Degree, HND, Master's Degree, NCE, or OND is required, as well as 1-2 years of customer service experience, preferably in a call center environment. Proficiency in Microsoft Office applications and the ability to work flexible hours are also essential.

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