Product Team Lead
1 week ago
At BEST SERVICE RAYA, we are seeking a highly skilled and experienced Product Team Lead to join our team. As a key member of our product team, you will be responsible for leading the development and launch of new products, as well as managing the online shop's product offerings.
Key Responsibilities:- Conduct deals on current products and capture more customers
- Capture more sales opportunities by attacking customers with loyalty programs
- Translate and update product descriptions and promo codes
- Activate products on the shop and ensure they are displayed correctly
- Perform daily product updates and translate at least one new product every week
- Update the 'Special Offers' or 'Best Deals' page every week
- Communicate with warehouses about special requirements for offers
- Work with other team members to resolve content or ordering issues and communicate customer feedback
- Work with the marketing team to determine marketing business requirements and growth programs
- Manage and develop the online shop activity process
- Manage and prepare new device online launches, exclusive offers, and handle end-to-end flash sale processes
- Interface with the marketing team to add online shop offers to the social media plan
- Plan and execute all digital marketing campaigns, including SEO/SEM, marketing database, social media, and display advertising
- Collaborate with IT teams to create landing pages, optimize user experience, and facilitate the online buying process
- Ensure device specifications, photos, and offer details are implemented correctly on the website
- Measure and report performance of all digital marketing campaigns and assess against goals
- Analyze current KPIs of all online sales services in terms of revenues, users, traffic, and ensure each is reported correctly
- Work with the marketing team to improve quality and traffic acquisition
- Perform post-launch testing and analysis for newly launched services and follow up on customer reactions on social media
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Analyze market and competition frequently and present reports on new ideas launched by the competition
- Execute commercial campaigns to ensure an engaging, coherent, and addictive value proposition for customers
- Ensure the competitiveness of Raya Online Shop pricing by all means
- Design, build, and maintain social media presence, new online sales services concepts, business rules, cost/price, and commercial model
- Adhere to handling service level agreements
- Manage micro-financing partners to reach the best deal and make this option available for Orange Online Shop customers
- Develop partnerships with vendors to maximize online shop revenue and market shares
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