
Hotel Operations Manager
4 days ago
The Hotel Floor Supervisor role at IBIC Holdings is a senior leadership position responsible for overseeing the daily operations of assigned floors with a strategic focus on guest satisfaction, operational efficiency, and team performance.
This key position demands a seasoned professional with significant experience in hotel management and housekeeping, who can lead a team to uphold and elevate the hotel's luxury standards. The successful candidate will be responsible for ensuring that all rooms and common areas are maintained to the highest standards, managing team performance, and streamlining operations to meet both guest and business objectives.
Main Responsibilities:
- Lead and oversee the housekeeping team to ensure that rooms and public areas consistently meet luxury hotel standards.
- Develop, implement, and maintain SOPs (Standard Operating Procedures) for housekeeping operations, ensuring compliance with brand standards and regulatory requirements.
- Conduct high-level inspections of guest rooms and public spaces, identifying areas for improvement and implementing corrective actions.
- Provide advanced training and mentorship to the housekeeping staff, promoting a culture of excellence, accountability, and continuous improvement.
- Act as a senior authority on all operational matters, handling escalations, managing conflict resolution, and supporting team members with complex tasks.
- Evaluate team performance and implement development plans to ensure high staff engagement and retention.
- Oversee the management of housekeeping supplies, equipment, and amenities, optimizing inventory control and budget adherence.
- Forecast resource needs based on hotel occupancy and special events, ensuring adequate staffing and supply availability.
- Collaborate with Guest Relations and Front Office to ensure guest requests, special arrangements, and VIP requirements are managed effectively.
- Engage with guests directly to resolve issues and gather feedback, using insights to enhance the guest experience and inform operational improvements.
- Ensure all housekeeping activities comply with health and safety standards, managing inspections, risk assessments, and safety audits.
- Promote best practices for handling chemicals, equipment, and waste management in line with environmental and safety guidelines.
- Prepare detailed operational reports, identifying trends, challenges, and opportunities for efficiency.
- Lead initiatives to enhance operational standards, reduce costs, and improve guest satisfaction through innovation and staff training.
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Hotel Floor Supervisor
5 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeThe Hotel Floor Supervisor will be responsible for overseeing the daily operations of assigned floors with a strategic focus on guest satisfaction, operational efficiency, and team performance. This role demands a seasoned professional with significant experience in hotel management and housekeeping, who can lead a team to uphold and elevate the hotel's...
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Experienced Hotel Supervisor
4 weeks ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeThe hotel supervisor is to oversee the daily operations of a hotel, ensuring that all departments function smoothly and deliver excellent service to guests. Coordinate staff training sessions and ensure adherence to hotel policiesRequirementsBachelor's degree in Accounting or a related field.Proven experience in hotel management or a similar supervisory...
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Hotel Services Coordinator
4 days ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeJob DescriptionThe hotel supervisor is responsible for overseeing the daily operations of a hotel, ensuring that all departments function smoothly and deliver excellent service to guests. This involves coordinating staff training sessions and enforcing adherence to hotel policies.
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Luxury Hotel Floor Lead
4 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeAbout the RoleWe are seeking an experienced Hotel Floor Supervisor to join our team at IBIC Holdings. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of assigned floors and ensuring that all rooms and common areas are maintained to the highest standards.Your primary objective will be to manage and...
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Experienced Financial Controller
3 days ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeJob SummaryWe are looking for a seasoned Hotel Accountant to manage financial operations, ensuring accuracy and compliance. The ideal candidate will possess a deep understanding of hotel accounting principles, with experience in payroll control, account production, and bank statement reconciliation. Strong communication and analytical skills are essential...
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Hotel Laundry Assistant Manager
12 hours ago
Lekki, Lagos, Nigeria Patfam Full timeAre you a motivated and detail-oriented individual with a passion for laundry services? Patfam's An Hotel in Lekki Phase 1, Lagos is searching for a reliable Laundryman to join our team.Company OverviewAs a leading hotel in Lagos, we pride ourselves on providing exceptional customer service and maintaining high standards of cleanliness. Our laundry...
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Hotel Marketing Director
15 hours ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeCompany OverviewRICMOF INTEGRATED SERVICES LIMITED is a leading hotel management company that offers exceptional services to its guests. We strive to provide a unique and memorable experience for our visitors, and we are looking for experienced professionals to join our team.
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Hotel Accounting Professional
4 days ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeCompany OverviewRICMOF INTEGRATED SERVICES LIMITED is a leading provider of integrated services, dedicated to delivering exceptional results in the accommodation sector. Our team is passionate about innovation and excellence, driving growth and success through strategic partnerships.Job DescriptionWe are seeking an experienced Hotel Accountant to join our...
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Beverage Manager for Hotels
2 days ago
Lekki, Lagos, Nigeria Patfam Full timePatfam Hotel in Lekki Phase 1, Lagos is seeking a talented Mixologist and Bartender to enhance our beverage offerings. As a key member of our team, you will contribute to creating memorable guest experiences.">A minimum of OND in Hospitality Management or a related field is required.At least three years of hands-on experience working in a 3-Star hotel...
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Hotel Mixologist and Bartender
2 days ago
Lekki, Lagos, Nigeria Patfam Full timePatfam is an esteemed hotel in Lekki Phase 1, Lagos seeking a skilled Mixologist and Bartender to join their team. This role requires a dynamic individual who can maintain the highest standards of service delivery.">A minimum of OND in Hospitality Management or any related field is mandatory.Three years of experience as a Mixologist/Bartender in a 3-Star...
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Hotel Guest Service Coordinator
2 days ago
Lekki, Lagos, Nigeria Patfam Full timePatfam, an esteemed hotel in Lekki Phase 1, Lagos, seeks a skilled Hotel Guest Service Coordinator to drive excellent customer experiences.As a seasoned professional in hospitality management, the successful candidate will bring at least 3 years of hands-on experience as a Guest Service Agent in a 3-star hotel. Proficiency in English language is essential...
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Laundry Operations Specialist
15 hours ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeJob Description:As a Laundry Operations Specialist at RICMOF INTEGRATED SERVICES LIMITED, you will play a vital role in ensuring the hotel's high standards of cleanliness and guest satisfaction. The ideal candidate will be responsible for operating laundry machines, washing, drying, folding, and ironing linens, towels, and guest clothing.Key...
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Plant Operations Manager
7 hours ago
Lekki, Lagos, Nigeria Patfam Full time**Maintenance Services Officer Job SummaryWe are seeking a skilled and experienced Maintenance Services Officer to join our team at Patfam, an Hotel in Lekki Phase 1, Lagos. The successful candidate will be responsible for carrying out routine maintenance and repair tasks across various hotel facilities, ensuring that all equipment and systems are properly...
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Housekeeping Department Head
4 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeAbout This OpportunityWe are looking for a highly skilled Hotel Floor Supervisor to join our team at IBIC Holdings. As a senior leader, you will be responsible for overseeing the daily operations of assigned floors and ensuring that all rooms and common areas are maintained to the highest standards.Your primary objective will be to manage and motivate your...
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Front Desk Operations Assistant
2 days ago
Lekki, Lagos, Nigeria Patfam Full timePatfam Hotel in Lekki Phase 1, Lagos, is looking for a highly motivated Front Desk Operations Assistant to provide exceptional customer experiences.The ideal candidate will have a strong educational background in hospitality management or a related field, coupled with at least 3 years of experience working as a Guest Service Agent in a 3-star hotel. A high...
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Experienced Laundryman
2 weeks ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeWe are seeking a hardworking and reliable Laundryman to join our hotel team. The ideal candidate will be responsible for operating laundry machines, washing, drying, folding, and ironing linens, towels, and guest clothing. This role plays a key part in ensuring the hotel's high standards of cleanliness and guest satisfaction.Responsibilities:Operate washing...
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Guest Experience Coordinator
6 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeJob OverviewThe Guest Experience Coordinator is responsible for delivering exceptional customer service and ensuring the smooth operation of our hospitality services. As a key member of the IBIC Holdings team, you will work collaboratively with other departments to maintain high standards of service and exceed guest expectations.Your primary responsibilities...
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Hospitality Liaison Specialist
6 days ago
Lekki, Phase, Nigeria IBIC Holdings Full timeAbout the RoleWe are seeking a skilled Hospitality Liaison Specialist to join our team at IBIC Holdings. As a member of our hospitality team, you will play a vital role in ensuring the delivery of exceptional customer service to our guests. Your primary responsibilities will include delivering room service requests, assisting with luggage, and providing...
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Dedicated Cleaning Expert Required
2 days ago
Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full timeAbout the Role:This position requires a highly skilled Housekeeper with excellent communication skills and a strong work ethic. Responsibilities will include:Inspecting rooms to ensure they meet set standards of cleanlinessMaintaining and operating various cleaning equipmentDeveloping and implementing efficient cleaning routinesCollaborating with other team...
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Food Service Operations Manager
14 hours ago
Lekki, Phase, Nigeria Hospitality Recruitment placement Service (HRPS) Full timeThe role of the Foood Service Operations Manager is to oversee the daily operations of our food and beverage services, ensuring a high-quality dining experience for our guests. This includes managing staff, planning menus, maintaining stock levels, and overseeing cleanliness and organization.To be successful in this role, you will need to have strong...