
Support and Solutions Expert
13 hours ago
**Careers Verified Overview**
As a leading organization, Careers Verified is dedicated to delivering outstanding customer experiences. We believe that our employees are the key to achieving this goal, which is why we offer opportunities for growth and development.
**Job Description**
The Customer Service Intern will be responsible for assisting our team in handling customer interactions, resolving inquiries, and providing support to ensure customer satisfaction. This is an exciting opportunity to gain hands-on experience in customer service, communication, and problem-solving in a professional setting.
**Responsibilities:**
- Answer customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about products, services, policies, and procedures.
- Work collaboratively with other departments to ensure seamless customer service.
- Maintain and update customer records in the system.
- Assist in troubleshooting customer issues and escalating complex cases when necessary.
- Support the team in analyzing customer feedback and suggesting improvements.
**Requirements:**
- Currently pursuing or recently completed a degree in Business, Communications, Marketing, or a related field.
- Excellent verbal and written communication skills.
- Positive and professional attitude.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of CRM systems or willingness to learn.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite.
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