Community Engagement Specialist

4 weeks ago


Lagos, Lagos, Nigeria FriendnPal Full time
Community Manager Volunteer

We are seeking a dedicated and passionate Community Manager Volunteer to join our team at FriendnPal. As a Community Manager, you will be responsible for building, engaging, and growing our community of supporters, volunteers, and stakeholders.

Key Responsibilities:
  • Foster a positive and supportive online community environment across various platforms, ensuring a safe and inclusive space for all members.
  • Engage with community members, respond to inquiries, and address concerns or feedback in a timely and professional manner.
  • Develop and implement strategies to increase community engagement and participation, leveraging social media management tools and analytics platforms.
  • Create and curate content to share with the community, including relevant news, updates, resources, and discussions.
  • Collaborate with team members to organize virtual events, campaigns, and initiatives that involve the community and promote community engagement and empowerment.
  • Monitor and analyze community metrics, feedback, and trends to inform decision-making and improve community engagement efforts.
  • Act as a liaison between the community and the organization, conveying community insights, needs, and feedback to internal stakeholders.
  • Maintain and update community guidelines, policies, and standards to ensure a safe and inclusive environment for all members.
Qualifications:
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal skills and the ability to build relationships with diverse audiences.
  • Experience managing online communities or social media platforms is preferred.
  • Knowledge of community management best practices and strategies.
  • Familiarity with social media management tools and analytics platforms.
  • Ability to work independently and as part of a collaborative team.
  • Passion for FriendnPal's mission and commitment to promoting community engagement and empowerment.
Benefits:
  • Opportunity to make a meaningful impact and contribute to a worthy cause.
  • Gain valuable experience in community management, social media, and nonprofit operations.
  • Develop skills in communication, relationship building, and leadership.
  • Flexible schedule and remote work environment.


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