Customer Service Representative

23 hours ago


Ibadan, Oyo State, Nigeria DreamPOD Full time

About DreamPOD

We are seeking a highly skilled and experienced Front Desk Officer to join our team at DreamPOD. The successful candidate will be responsible for managing the front desk area, providing exceptional customer service, and performing various administrative tasks.

Key Responsibilities

  • Greet and welcome guests, answering their questions and providing information about DreamPOD.
  • Answer incoming calls, direct them to the appropriate departments, and respond to messages as needed.
  • Assist with administrative tasks such as data entry, scheduling appointments, and managing office supplies.
  • Keep updated records and files, including visitor logs and appointment schedules.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong customer service skills.
  • Professional appearance and demeanor.
  • Time management skills.
  • Ability to handle stressful situations with composure.


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