Frontline Service Ambassador

2 days ago

Ikeja, Lagos, Nigeria Port Harcourt Data School Full time
Company Background
At Port Harcourt Data School, we pride ourselves on delivering exceptional results and exceeding client expectations. Our team of experienced professionals is dedicated to creating a positive and supportive work environment that fosters growth and development.

Job Role
The Customer Experience Representative will play a key role in delivering outstanding service to our clients by responding to inquiries, resolving issues, and maintaining accurate records of client interactions. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities include:- Responding to client inquiries in a timely and professional manner.
- Resolving client complaints and concerns in a fair and efficient manner.
- Maintaining accurate records of client interactions.

Requirements
- Bachelor's Degree in Business, Communication, or a related field.
- 3+ years of experience in customer service or a related field.
- Demonstrated ability to communicate effectively and efficiently through various channels.
- Strong problem-solving and critical thinking skills.
- Excellent organizational and multitasking abilities.
- Proficient in Microsoft Office and/or customer service software.

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