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Showroom Operations Manager
10 hours ago
About Us
Dignity Exodus Nig Ltd is seeking a highly skilled Showroom Operations Manager to join our team. The successful candidate will be responsible for managing all aspects of the showroom, ensuring it operates smoothly and efficiently.
Key Responsibilities:
- Sales Performance Management:
- Develop and implement sales strategies to enhance revenue.
- Analyse sales reports and metrics to identify trends and opportunities for improvement.
- Drive showroom sales by meeting or exceeding targets through social media marketing.
- Team Leadership:
- Foster a positive work environment that encourages teamwork and high performance.
- Conduct regular performance evaluations and provide feedback to team members.
- Recruit, train, and supervise showroom staff.
- Customer Experience:
- Develop and implement customer loyalty programs and promotions.
- Ensure a high level of customer service and satisfaction by training staff to engage with customers effectively.
- Handle customer inquiries, complaints, and escalations to resolve issues promptly.
- Inventory Management:
- Conduct regular inventory audits to manage product availability and reduce shrinkage.
- Coordinate with suppliers and vendors for timely product delivery.
- Oversee inventory levels to ensure optimal stock and minimize excess.
- Visual Merchandising:
- Collaborate with marketing teams to plan promotional events and product launches.
- Maintain showroom displays to ensure an attractive and functional shopping environment.
- Implement seasonal or special visual merchandising strategies to drive foot traffic and sales.
- Budget Management:
- Monitor expenses and implement cost-control measures without compromising quality.
- Assist in preparing and managing the showroom budget, controlling costs to achieve profitability.
Qualifications:
OND or Equivalent in Business Administration/Marketing is required.
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