Showroom Operations Manager

10 hours ago


Abuja, FCT, Nigeria Dignity Exodus Nig ltd Full time

About Us

Dignity Exodus Nig Ltd is seeking a highly skilled Showroom Operations Manager to join our team. The successful candidate will be responsible for managing all aspects of the showroom, ensuring it operates smoothly and efficiently.

Key Responsibilities:

  • Sales Performance Management:
    • Develop and implement sales strategies to enhance revenue.
    • Analyse sales reports and metrics to identify trends and opportunities for improvement.
    • Drive showroom sales by meeting or exceeding targets through social media marketing.
  • Team Leadership:
    • Foster a positive work environment that encourages teamwork and high performance.
    • Conduct regular performance evaluations and provide feedback to team members.
    • Recruit, train, and supervise showroom staff.
  • Customer Experience:
    • Develop and implement customer loyalty programs and promotions.
    • Ensure a high level of customer service and satisfaction by training staff to engage with customers effectively.
    • Handle customer inquiries, complaints, and escalations to resolve issues promptly.
  • Inventory Management:
    • Conduct regular inventory audits to manage product availability and reduce shrinkage.
    • Coordinate with suppliers and vendors for timely product delivery.
    • Oversee inventory levels to ensure optimal stock and minimize excess.
  • Visual Merchandising:
    • Collaborate with marketing teams to plan promotional events and product launches.
    • Maintain showroom displays to ensure an attractive and functional shopping environment.
    • Implement seasonal or special visual merchandising strategies to drive foot traffic and sales.
  • Budget Management:
    • Monitor expenses and implement cost-control measures without compromising quality.
    • Assist in preparing and managing the showroom budget, controlling costs to achieve profitability.

Qualifications:

OND or Equivalent in Business Administration/Marketing is required.



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