Retail Store Operations Lead

1 month ago


Lagos, Lagos, Nigeria Whip-smart Service Providers Limited Full time

We are seeking a Retail Store Operations Lead to oversee the daily operations of our fashion retail store. As a key member of our team, you will be responsible for managing staff, optimizing sales, maintaining store standards, and delivering an exceptional customer experience.

Key Responsibilities:

  • Ensure exceptional customer service is delivered at all times.
  • Address customer complaints and queries promptly and professionally.
  • Foster a welcoming and engaging shopping environment.
  • Develop and execute sales strategies to meet or exceed sales targets.
  • Analyze sales reports and market trends to identify growth opportunities.
  • Manage inventory levels and ensure proper stock management.
  • Control expenses and optimize profitability.

Requirements:

  • Bachelor's degree or higher in a relevant field.
  • Proven experience in retail operations and management.

Benefits:

  • A competitive salary range of $100,000 - $120,000 per year.


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