
Chief Operations Director
1 day ago
**Job Title:** Chief Operations Director
The Chief Operations Director will be responsible for overseeing the efficient management of our core service lines, including Capital Markets, Facility Management, Property Management, and Valuations & Advisory. This role requires a strategic business development mindset to grow our client portfolio while ensuring exceptional service delivery and client retention.
Key Responsibilities:
- Oversee the effective and efficient running of our core service lines and branches.
- Ensure seamless integration and collaboration across Capital Markets, Facility Management, Property Management, and Valuations & Advisory services.
- Manage and retain our clients and portfolio to ensure long-term relationships and consistent growth.
- Develop and implement strategies to maintain high client satisfaction and retention rates.
- Drive initiatives to expand our client portfolio and enhance our market position.
- Leverage industry knowledge and networks to identify and secure new business opportunities.
Requirements:
- A first degree in Estate Management.
- An MSc in Facility Management, Estate Management, or Project Management.
- A minimum of 15 years of estate management experience, with at least 5 years in a managerial role.
- Extensive experience in various estate management service lines, including Property Management, Facility Management, Agency, and Valuations.
- Chartered membership of professional bodies such as NIESV, ESVARBON, IFMA, or RICS.
- Excellent communication skills.
- Sociable, professional, and presentable.
- Strong knowledge of real estate market and industry.
- Excellent writing skills.
- Excellent networking skills.
- Excellent relationship management skills.
- Knowledge of Microsoft office tools.
- Strong knowledge of real estate industry.
- Vast knowledge of the economy in relation to real estates.
- Strong HNI network and access.
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