Customer Service Representative

4 days ago

Abuja, FCT, Nigeria Wellington clinics Full time ₦500,000 - ₦750,000 per year

The Wellington Clinics was established on February 22, 2011, Wellington Clinics is a private, free-standing specialist hospital located at Plot 321 Gidan Fulani Street, Dape, Life Camp, Abuja.

Wellington Clinics offers a comprehensive range of healthcare treatment options for children, adolescents, and adults facing various health challenges. Our facility is designed and furnished with the most advanced medical and surgical technologies available globally, enhancing our ability to deliver high-quality care to our patients.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Abuja (FCT)

Employment Type: Full-time

Job Description

  • The successful candidate will be responsible for managing and responding to correspondence related to Emergency Neurosurgery cases, ensuring timely communication, professionalism, and efficient service delivery.

Responsibilities

  • Handle all incoming and outgoing correspondence on emergency neurosurgical cases
  • Provide clear, courteous, and timely communication with patients, families, and referring facilities
  • Maintain accurate documentation and follow up on all emergency-related inquiries
  • Assist with patient support services as required
  • Work closely with the clinical team to ensure effective information flow

Requirements

Required Course of Study:

  • Applicants must hold a degree in any of the following:
  • Public Administration.
  • Public Relations.
  • Minimum of 2 years of relevant work experience in customer service, front desk, or client relations
  • Experience in a medical or emergency service environment is an added advantage.

Salary

N200,000 monthly.

Method of Application

Interested and qualified candidates should send their CV and cover letter to: using "Application for Customer Service Representative" as the subject of the mail.

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