Sales Agents

2 days ago

Lagos, Lagos, Nigeria PalmPay Full time

Contract Type: Contract

Basic salary - N70,000

About The Role
Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.

This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

  • Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB's mobile installment financing product
  • Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner
  • Assist customers with onboarding, application submission, and required documentation
  • Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience
  • Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals
  • Track daily leads, applications, conversions, and other assigned sales metrics
  • Follow up with pending customers to ensure completion of applications and final approvals
  • Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements
  • Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards

Requirements

  • Minimum of OND, NCE, or equivalent qualification
  • Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage
  • Strong communication, persuasion, and negotiation skills
  • Ability to work in a fast-paced retail environment with daily customer interaction
  • Basic understanding of consumer lending and mobile phone markets (preferred, but not required)
  • Computer literacy and ability to use smartphones or digital onboarding tools effectively
  • Result-driven mindset with a focus on meeting and exceeding sales targets

Key Competencies

  • Customer service mindset
  • Confidence and resilience
  • Ability to build rapport quickly
  • Accountability and professionalism
  • Goal-oriented with strong follow-through

Compensation & Benefits

  • Competitive guaranteed monthly basic salary of N70,000
  • Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
  • Training, coaching, and growth opportunities
  • Performance incentives and rewards

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