Agency Manager
6 days ago
Our client a newly growing Travel Consulting Company in Lagos is seeking a dynamic and experienced Agency Manager to oversee the operations of its Travel Agency.
Location
Ikeja, Lagos
Employment Type
Full-time
Key Responsibilities
- Manage the daily operations of the travel agency.
- Develop and implement strategies to drive sales and business growth.
- Supervise and support travel consultants and operational staff.
- Establish and maintain strong relationships with airlines, hotels, and other partners.
- Ensure excellent customer service and handle escalated client issues.
- Keep abreast of industry trends, IATA/airline regulations, and travel technology solutions.
Requirements & Qualifications
- Minimum of 5 years of experience in a senior role within the travel or tourism industry, with at least 2 years in a management position.
- Proven track record of achieving sales targets and driving business growth.
- In-depth knowledge of IATA regulations, ticketing, and global distribution systems (GDS) like Amadeus, Sabre, or Galileo.
- Strong leadership and team management skills with the ability to motivate and train staff.
- Exceptional communication, negotiation, and interpersonal skills.
- Excellent problem-solving abilities and a customer-centric mindset.
- A Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
How to Apply
Interested and qualified candidates should send their updated CV and a cover letter detailing their relevant experience to with the subject line "Agency Manager Application.
Job Type: Full-time
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