Agency Manager

6 days ago


Lagos, Lagos, Nigeria Simri Consulting Full time ₦900,000 - ₦1,200,000 per year

Our client a newly growing Travel Consulting Company in Lagos is seeking a dynamic and experienced Agency Manager to oversee the operations of its Travel Agency.

Location

Ikeja, Lagos

Employment Type

Full-time

Key Responsibilities

  • Manage the daily operations of the travel agency.
  • Develop and implement strategies to drive sales and business growth.
  • Supervise and support travel consultants and operational staff.
  • Establish and maintain strong relationships with airlines, hotels, and other partners.
  • Ensure excellent customer service and handle escalated client issues.
  • Keep abreast of industry trends, IATA/airline regulations, and travel technology solutions.

Requirements & Qualifications

  • Minimum of 5 years of experience in a senior role within the travel or tourism industry, with at least 2 years in a management position.
  • Proven track record of achieving sales targets and driving business growth.
  • In-depth knowledge of IATA regulations, ticketing, and global distribution systems (GDS) like Amadeus, Sabre, or Galileo.
  • Strong leadership and team management skills with the ability to motivate and train staff.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • A Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.

How to Apply

Interested and qualified candidates should send their updated CV and a cover letter detailing their relevant experience to with the subject line "Agency Manager Application.

Job Type: Full-time


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