Sales and Customer Support Representative

4 days ago

Lagos, Lagos, Nigeria AMARI HAIR AND SCALP CARE Full time ₦650,000 - ₦1,050,000 per year

We are looking for sharp, confident, and fast-thinking individuals who can turn conversations into conversions and inquiries into sales.

As a Sales and Customer Support Representative, you will engage with customers across multiple channels, provide quick and intelligent responses, and ensure every interaction ends in satisfaction and sales.

This is not a passive customer service role. It is an action-oriented position where you will handle inquiries, recommend products, close sales, and help build a reputation for outstanding responsiveness and care.

Key Responsibilities

Respond to customer inquiries quickly and professionally across social media, email, and other channels.

Understand customer needs and recommend suitable products or solutions.

Convert customer conversations into sales while maintaining excellent service standards.

Ensure repeat purchases through follow up on past customers and leads.

Ensure all customer interactions are properly followed up, documented, and closed.

Ensure overall customer experience is excellent.

Requirements

Excellent written and verbal communication skills.

A natural salesperson with empathy, patience, and attention to detail.

Ability to think fast, multitask, and stay organized under pressure.

Strong sense of accountability and consistency.

Experience in customer support or sales is an advantage but not required.

Willingness to learn, adapt, and grow in a fast-paced environment.

For this role we value:

  • Results
  • Empathy
  • Accountability and follow-through
  • Communication and collaboration
  • Commitment to growth

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