Retail Store Supervisors

2 days ago


Lagos, Lagos, Nigeria Robeck Locks Full time ₦960,000 - ₦1,800,000 per year

JOB TITLE: Retail Store Supervisor

JOB LOCATION: Mushin & Ipaja, Lagos

JOB DETAILS:



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  • Ensure the store is operated in line with the Company's policies, operating procedure and culture.
  • Keep the store in good order, clean, stocked and well presented.
  • Responsible for the management, operations and success of the assigned store
  • Ensure sufficient inventory and stock control according to the company´s order system and inventory policy
  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets
  • Ensure that all customers are approached in a friendly way.
  • Stictly adhere to Internal control policies to ensure no stock and money loss.
  • Handle customer complaints, issues and questions.
  • Manage the personnel in the most efficient way.
  • Keep abreast of local competition.

Responsibilities

  • The Store Supervisor performs all tasks (cashier, sales, marketing etc)
  • Makes sure that all reports, cash and receipts are correct and complete.
  • Makes sure all cashiers are well trained.
  • Responsible for the reconciliation and complete documentation at the end of the shift of each cashier and end of day reports
  • Is in charge of reconciling all payments and confirming accuracy of same in bank or cash at hand.
  • Is in charge of all customer exchanges and returns
  • Monitors cashiers and ensures company procedure is maintained at the check out
  • Checks and confirms the deliveries from the Warehouse and from stores and reports any delivery discrepancies.
  • Responsible for all books, reports, and forms in the store.
  • Decides on orders and order quantities
  • Responsible for correct counting in case of physical inventories.
  • Trains personnel for other stores in case required.
  • Responsible for 100 % price accuracy on the POS system.

Requirements

  • Minimum of HND / B.Sc Degree.
  • 3 Years of relevant work experience.
  • Lives within 30 – 45 minutes commute to Mushin or Ipaja.
  • Demonstrate strong interpersonal and customer service skills.
  • Must have a Good Positive Attitude.
  • Strong Leadership and time management skills.
  • Excellent written, oral, and verbal communication skills.
  • Must have PC skills, including the ability to use Retail software and Microsoft Office.

Salary
N80,000 – N150,000 OTE / month.

HOW TO APPLY
To apply for the ongoing Robeck Locks job opening, visit the job APPLICATION PORTAL to submit your application



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