Porter

JOB LOCATION: Ikotun, Lagos

JOB DETAILS

• The Hotel Porter plays a vital role in ensuring guest satisfaction by providing exceptional service with luggage handling, assisting with arrivals and departures, and offering general support within the hotel.
• This role requires excellent communication skills, a welcoming attitude, and a focus on creating a positive guest experience.

Key Responsibilities
Guest Assistance:

• Greet guests upon arrival and departure with a friendly and professional demeanor.
• Assist guests with luggage handling, including carrying, loading, and unloading luggage.
• Escort guests to their rooms and explain the room's features and amenities.

Transport Services:

• Arrange for transportation services for guests, such as taxis, shuttles, or private cars.
• Assist with parking or retrieving vehicles if valet services are offered.

Hotel Operations Support:

• Deliver guest requests, such as room service, extra linens, or packages, promptly.
• Assist with setting up and breaking down event spaces when required.

Maintaining Cleanliness:

• Keep public areas tidy, including the lobby, entrance, and luggage storage areas.
• Ensure trolleys and other equipment are clean and well-maintained.

Information & Concierge Support:

• Provide directions, recommendations, and general information about the hotel and local attractions.
• Assist with guest inquiries and coordinate with other departments as needed.

Qualifications

• OND qualification with at least 3 years of experience.

HOW TO APPLY
To apply for the ongoing Efezi Southsea job recruitment, visit the job APPLICATION PORTAL to submit your application