Operations Manager

1 day ago

Lekki, Lagos, Nigeria Sigma Consulting Group Full time

Company Description

Sigma Consulting Group specializes in providing comprehensive recruitment solutions and strategic business consulting across industries such as healthcare, technology, oil and gas, and e-commerce. With over a decade of experience, the company excels in executive search, high-volume recruitment, and Recruitment Process Outsourcing (RPO). Sigma Consulting leverages insights and networks to connect clients with highly qualified talent and address skills gaps across evolving industries. The organization is committed to sourcing specialized talent that can drive business transformation and growth.

Role Description

This is a full-time, on-site role for an Operations Manager based in Lekki. The Operations Manager will oversee the daily operations of the organization to ensure efficiency, optimal performance, and the achievement of strategic goals. Responsibilities include managing cross-functional teams, implementing operational strategies, supervising workflow to meet objectives, identifying inefficiencies, and developing solutions to optimize processes. The role also involves maintaining compliance with company policies and regulatory requirements, analyzing business performance reports, and fostering a thriving workplace environment.  Ensure smooth daily operations and service delivery across the facility


•     Maintain compliance with regulatory and industry standards


•     Drive quality assurance and consistency in all operational processes


•     Oversee procurement to ensure timely availability of resources


•     Promote operstional efficiency, cost control and continous improvement


•     Responsible to execute a robust backup plan for the team to ensure no hiccups in delivery of services.


•     Ensure adequate internal controls are in place for all areas of operations


•     Ensure that the business meets all statutory business control requirements and policies.

Qualifications

  • Operational Management, Workflow Optimization, and Process Improvement expertise
  • Ability to lead, manage, and motivate teams effectively
  • Minimum of 5-7 years of experience in operations management in healthcare, diagnostics, or laboratory services.
  • Strategic Planning, Analytical Thinking, and Decision-Making skills
  • Strong communication, organizational, and interpersonal skills
  • Experience in Project Management and Resource Planning
  • Knowledge of regulatory compliance and corporate governance
  • Proficiency in the use of technology and business software applications
  • Bachelor's degree in Business Administration, Management, or relevant field (Master's degree is an advantage)
  • Proven work experience in operations management, preferably in one of the company's key industries

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