Telemarketing/Email Marketing

2 days ago


Lagos, Lagos, Nigeria FIRST CHOICE INT'L CONSULTING AND FINANCIAL SOLUTIONS LTD Full time
The Role:

You will be responsible for :

  • Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
  • Working closely with internal stakeholders to solve client issues.
  • Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
  • Developing account plans to enhance service delivery.
Ideal Profile:
  • You have at least 2 years experience within a Client Services or Telesales role, ideally within the Consulting industry.
  • You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You are adaptable and thrive in changing environments
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong networker & relationship builder
What's on Offer?
  • A role that offers a breadth of learning opportunities
  • Leadership Role
  • Opportunity within a company with a solid track record of performance


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