operations assistant

3 days ago


Lekki, Lagos, Nigeria Beauty Hut Africa Full time

POSITION SUMMARY

The Operations Assistant provides comprehensive administrative and operational support to the Head of Operations and all operations managers to ensure smooth execution of operational activities, projects, and daily functions.

KEY RESPONSIBILITIES :

Administrative Support (35%)

Coordinate and schedule meetings (internal and external)

Prepare meeting agendas, materials, and presentations

Take detailed meeting minutes and track action items

Handle correspondence, emails, and phone calls

Maintain organized filing systems (physical and digital)

Process expense reports and administrative paperwork

Project Coordination (25%)

Support operational projects (store openings, system implementations, process improvements)

Track project timelines, milestones, and deliverables

Coordinate across departments and stakeholders

Follow up on action items and deadlines

Prepare project status reports and updates

Organize project documentation and files

Schedule and coordinate project meetings

Data & Reporting Support (20%)

Compile data from various sources for operational reports

Create dashboards, charts, and visualizations

Maintain KPI tracking spreadsheets

Generate regular operational reports (daily, weekly, monthly)

Support ad-hoc data analysis requests

Ensure data accuracy and integrity

Distribute reports to relevant stakeholders

Process Documentation (10%)

Document standard operating procedures (SOPs)

Update and maintain operations manual

Create process flowcharts and guides

Develop training materials and handbooks

Ensure documentation is current and accessible

Format and design professional documents

General Operations Support (10%)

Process purchase requisitions and expense approvals

Assist with inventory, logistics, or procurement tasks as needed

Support event and pop-up logistics coordination

Handle special projects and ad-hoc assignments

Provide backup support to operations managers when needed

Benefits – HMO, Pension and 13th Month.

Job Type: Full-time

Pay: ₦250,000.00 per month


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