operations assistant
3 days ago
POSITION SUMMARY
The Operations Assistant provides comprehensive administrative and operational support to the Head of Operations and all operations managers to ensure smooth execution of operational activities, projects, and daily functions.
KEY RESPONSIBILITIES :
Administrative Support (35%)
Coordinate and schedule meetings (internal and external)
Prepare meeting agendas, materials, and presentations
Take detailed meeting minutes and track action items
Handle correspondence, emails, and phone calls
Maintain organized filing systems (physical and digital)
Process expense reports and administrative paperwork
Project Coordination (25%)
Support operational projects (store openings, system implementations, process improvements)
Track project timelines, milestones, and deliverables
Coordinate across departments and stakeholders
Follow up on action items and deadlines
Prepare project status reports and updates
Organize project documentation and files
Schedule and coordinate project meetings
Data & Reporting Support (20%)
Compile data from various sources for operational reports
Create dashboards, charts, and visualizations
Maintain KPI tracking spreadsheets
Generate regular operational reports (daily, weekly, monthly)
Support ad-hoc data analysis requests
Ensure data accuracy and integrity
Distribute reports to relevant stakeholders
Process Documentation (10%)
Document standard operating procedures (SOPs)
Update and maintain operations manual
Create process flowcharts and guides
Develop training materials and handbooks
Ensure documentation is current and accessible
Format and design professional documents
General Operations Support (10%)
Process purchase requisitions and expense approvals
Assist with inventory, logistics, or procurement tasks as needed
Support event and pop-up logistics coordination
Handle special projects and ad-hoc assignments
Provide backup support to operations managers when needed
Benefits – HMO, Pension and 13th Month.
Job Type: Full-time
Pay: ₦250,000.00 per month
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