Customer Service Representative

3 days ago

Lagos, Lagos, Nigeria ORÍKÌ Group Full time ₦1,200,000 - ₦2,400,000 per year

URGENT VACANCY – CUSTOMER SERVICE REPRESENTATIVE (VGC, LAGOS)

We are looking for a smart, proactive, and customer-focused Customer Service Representative (CSR) to join our growing team at ORÍKÌ Group. The ideal candidate must have a passion for creating excellent customer experiences and the ability to thrive in a fast-paced hospitality environment.


Location:
VGC, Lagos


Job Type:
Onsite


Salary:
₦140,000 Monthly Net

Responsibilities:

  • Deliver exceptional customer service and ensure a positive client experience.
  • Handle client inquiries, appointments, and feedback promptly and professionally.
  • Collaborate with the spa and operations team to ensure smooth daily service flow.
  • Maintain accurate records of bookings, payments, and customer interactions.
  • Uphold ORÍKÌ's standards of professionalism, hospitality, and client care.

Requirements:

  • Minimum of 2 years' experience in a customer service or front desk role, preferably in hospitality, wellness, or retail.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong attention to detail and ability to multitask effectively.
  • Must be proactive, well-organized, and a team player.
  • Must be willing to work weekends as part of a rotation schedule (off days may fall on weekdays).

How to Apply:

If you meet the above requirements, kindly send your CV to

CC:

using
"Customer Service Representative – VGC"
as the subject line.

We look forward to hearing from you

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